Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARCO BRITO

Installation Technician
CRESTVIEW,FL

Summary

Knowledgeable Installer/repair technician offering 16+ years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.

Also known for working quickly with great integrity and reliability.

Overview

16
16
years of professional experience

Work History

Installer

Satellites Unlimited
Crestview, FL
08.2013 - Current
  • Perform site surveys and install Dishnetwork satellite tv, satellite internet, indoor/outdoor cameras, doorbell with cameras, smart thermostats, keyless door locks, tv wall mounts and sound systems.
  • Install complete systems at residential and business sites.
  • Routinely having to run cables in attic, crawl spaces and perform wall-fish.
  • Complete troubleshooting and upgrade of Dishnetwork equipment.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrate to customers proper methods for operating equipment after it has been installed.

Assistant Trainer

Multiband, Inc.
Easton, MA
01.2012 - 06.2013
  • Assisted in preparation and training of new hire and up-training of technicians on advanced products.
  • Built and maintained displayed boards, kept up to date all safety files, assisted technicians and supervisor on field.
  • Attended weekly meetings/ office calls and ensured all safety policies were being followed.

Field Supervisor

Multiband, Inc.
Easton, MA
09.2007 - 01.2012
  • Responsible for daily activities of assigned technicians, trained and up-trained new hire and supervisors. Investigated and reported damage or injury claims, performed quality control check on completed work.
  • Lead and participated on weekly meetings and safety reviews, reviewed reports with assigned personnel and measured their progress.
  • Handled monthly inventory and field inspections on fleet vehicles, ensured that assigned installers achieved complete customer satisfaction100% of time by performing work in professional, timely and approved manner.

Service Repair Technician

Multiband, Inc.
Avon, MA
03.2007 - 09.2007
  • Completed service calls.
  • Repaired customer's problems with their Directv systems.
  • Responsible for bringing installs up to Directv's specification.

Installer

Multiband, Inc.
Avon, MA
10.2006 - 03.2007
  • Installed Directv on residential and commercial sites.
  • Performed upgrades and educated customers on different equipment installed.
  • Operated power tools used latter whenever necessary according to safety standards.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Troubleshoot and repaired customer's Directv systems
  • Kept up company vehicle, issued tools and equipment

Education

Certificate - Electronics Technology

Rets Technical Center
Brookline, MA
07.2003

Skills

  • Attention to Detail
  • Customer Service
  • Safe Driver
  • Strong communication skills (oral, written and presentation)
  • Speak English, Spanish, Portuguese, and Cape Verdean creole
  • Experienced with power tools and on latter's
  • Following Safety Practices

Timeline

Installer

Satellites Unlimited
08.2013 - Current

Assistant Trainer

Multiband, Inc.
01.2012 - 06.2013

Field Supervisor

Multiband, Inc.
09.2007 - 01.2012

Service Repair Technician

Multiband, Inc.
03.2007 - 09.2007

Installer

Multiband, Inc.
10.2006 - 03.2007

Certificate - Electronics Technology

Rets Technical Center

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MARCO BRITOInstallation Technician