Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Marco Cabrera

Paramus

Summary

Dynamic professional with a proven track record at Amazon, excelling in operational analysis and customer service. Skilled in contract negotiation and leveraging technology to enhance client experiences. Committed to identifying trends for improvement, I consistently drive revenue growth while maintaining strong relationships with clients.

Overview

7
7
years of professional experience

Work History

Dispatcher

Amazon
West Caldwell
04.2022 - Current
  • Identified locations and needs of callers to accurately send assistance.
  • Assigned drivers to appropriate routes based on customer needs.
  • Documented services performed, operations information, and dispatch details in system.
  • Analyzed operational data to identify trends and areas for improvement.
  • Verified deliveries against shipping instructions prior to delivering to customers.

Account Manager

Profit Properties
Hackensack
02.2020 - 03.2022
  • Increased profit and revenue by identifying customer needs and determining appropriate offerings.
  • Solicited feedback from customers on their experience with products or services.
  • Negotiated contracts with clients to maximize profitability.
  • Produced sales documents, finalized deals and filed records.

Sales Representative

Verizon Wireless
Carlstadt
07.2018 - 10.2020
  • Mainly focused on pitching sales and using knowledge of technology as an upper hand.
  • Helped review accounts with customers and provided solutions for billing.
  • Produced sales documents, finalized deals and filed records.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.

Education

Highschool Diploma -

Saddle Brook High School
Saddle Brook, New Jersey

Skills

  • Operational analysis
  • Great with technology
  • Dedicated to being knowledgeable about the products with which I work
  • Highly experienced in customer service
  • Contract negotiation
  • Account updating
  • Microsoft office

Accomplishments

  • Amazon peak associate of the year.
  • Verizon wireless black friday sales rep of the year.

Languages

Spanish
Limited

Timeline

Dispatcher

Amazon
04.2022 - Current

Account Manager

Profit Properties
02.2020 - 03.2022

Sales Representative

Verizon Wireless
07.2018 - 10.2020

Highschool Diploma -

Saddle Brook High School

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Marco Cabrera