Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marco Cardenas

Fresno,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

General Manager

Planet Fitness
01.2014 - 10.2023
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Assisted in recruiting, hiring and training of team members.
  • Handled cash accurately and prepared deposits.

Education

GED -

Fresno Adult School
2500 E Stanislaus St.

Skills

  • Leadership and team building
  • Problem Resolution
  • Team Player
  • Time Management
  • Bilingual(Spanish)
  • Goals and performance

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Planet Fitness
01.2014 - 10.2023

GED -

Fresno Adult School

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Marco Cardenas