Marco Costilla
San Antonio,TX
Summary
Sales leader with a background in B2B account management, enterprise sales, and branch operations. Leads teams to improve customer service, support employee development, and grow revenue through market analysis, CRM tracking, and long-term client relationships. Fluent in English and Spanish.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility (Enterprise Rent-A-Car)
01.2025 - Current
- Analyzed market trends to exceed regional sales targets, aligning strategies with customer needs and market demands.
- Led team operations to enhance customer service excellence, improve operational efficiency, and support employee development initiatives.
- Drove business development by managing corporate accounts and identifying revenue opportunities that expanded market reach.
Residential Connectivity Specialist
Spectrum
01.2024 - 01.2025
- Developed needs-based sales strategies that effectively communicated product value to prospective customers.
- Oversaw territory sales independently, leveraging CRM tools to monitor and optimize performance.
- Supported Spectrum customer accounts through billing, plan, and service inquiries.
- Resolved Spectrum service issues using CRM and account management systems.
- Trained new associates on Spectrum policies, workflows, and customer service standards.
District Sales Manager
Aflac
01.2015 - 01.2024
- Managed B2B accounts and led teams to consistently exceed sales targets.
- Conducted presentations and recruited agents to drive business growth and enhance employee development.
- Administered benefits and cultivated client relationships, achieving high retention rates.
Education
Master - Business Administration
Purdue University Global
11-2026
Bachelor of Science - Business Administration
Purdue University Global
Associate - Business Administration
Kaplan College-Laredo
Skills
- Sales: B2B sales
- Leadership: Team development
- Strategic planning
- Customer relationship management
- Technical: Microsoft Office Suite, QuickBooks, Financial Reporting, Adobe Acrobat
- Languages: Fluent in English and Spanish
- Sales forecasting
- Account management
Certification
- General Lines Life, Health, Accident, HMO, and P&C
- Leadership Certification
Timeline
Assistant Branch Manager
Enterprise Mobility (Enterprise Rent-A-Car)
01.2025 - Current
Residential Connectivity Specialist
Spectrum
01.2024 - 01.2025
District Sales Manager
Aflac
01.2015 - 01.2024
Master - Business Administration
Purdue University Global
Bachelor of Science - Business Administration
Purdue University Global
Associate - Business Administration
Kaplan College-Laredo