Marco Delarosa
San Antonio
Summary
Experienced Fleet Manager with expertise in optimizing operations and enhancing efficiency known for high productivity and efficient task completion. Possess specialized skills in vehicle maintenance management, logistics coordination, and cost reduction strategies. Excel at communication, problem-solving, and leadership, ensuring smooth fleet operations and team collaboration.
Overview
4
4
years of professional experience
Work History
Fleet Manager
Enterprise Rent-A-Car
San Antonio
09.2023 - Current
- Oversaw daily fleet operations ensuring vehicle accessibility for customer requirements.
- Coordinated vehicle maintenance schedules to optimize fleet performance and reliability.
- Supervised team members in vehicle inspections and compliance with safety standards.
- Implemented efficient routing strategies to enhance vehicle utilization and reduce costs.
- Developed training programs for staff on fleet management software and best practices.
- Collaborated with vendors to negotiate contracts for vehicle acquisition and services.
- Maintained accurate records of fleet inventory, service history, and operational expenses.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Resolved customer complaints regarding service issues or delays in delivery times.
- Evaluated current processes related to vehicle acquisition and disposal; made recommendations for changes when necessary.
- Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
- Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
- Utilized fleet management software to streamline operations and improve data accuracy.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Daily Rental Manager
Enterprise Rent-A-Car
San Antonio
09.2022 - 09.2023
- Managed daily rental operations and ensured vehicle availability for customers.
- Assisted customers with reservations, providing excellent service and support.
- Trained new staff on rental procedures and customer service best practices.
- Processed rental agreements and payments efficiently using company software.
- Oversaw inventory management, tracking vehicle availability and condition regularly.
- Answered telephones to assist customers and resolve issues.
Intern
Enterprise Rent-A-Car
San Antonio
09.2021 - 09.2022
- Assisted team members in completing daily operational tasks efficiently.
- Supported project coordination through effective communication and scheduling.
- Utilized software tools to manage documentation and streamline processes.
- Prepared reports to aid in decision-making and project tracking.
- Contributed to research efforts by gathering relevant information and resources.
- Set specific goals for projects to measure progress and evaluate end results.
Education
BBA - Business Management
The University of Texas At San Antonio
San Antonio, TX05-2020
Skills
- Fleet management
- Vehicle maintenance
- Staff supervision
- Routing optimization
- Data analysis
- Customer relationship management
- Contract negotiation
- Performance management
- Problem solving
- Team building
- Training development
- Safety monitoring
- Employee management
- Accident management
- Logistics oversight
- Inventory management
- Process improvement
Timeline
Fleet Manager
Enterprise Rent-A-Car
09.2023 - Current
Daily Rental Manager
Enterprise Rent-A-Car
09.2022 - 09.2023
Intern
Enterprise Rent-A-Car
09.2021 - 09.2022
BBA - Business Management
The University of Texas At San Antonio