Marco Delgado II
WaBa Grill
Pico Rivera,CA
2
Languages
3
years of professional experience
I am a very detail-oriented professional with extensive experience as both a cook and cashier. I am also strong in food preparation, time management, and maintaining sanitary and cleanly areas. I always remain committed to enhancing customer experiences through quality service and efficient operations with a smile on my face. Multi-tasking and maintaining a level-head in stressful situations is something I deal with on a day-to day basis and have mastered it.
Work History
Cook
2 Years 5 Months- Operated kitchen equipment to prepare high-quality meals consistently.
- Managed inventory levels and restocked ingredients to ensure optimal kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Collaborated with team members to streamline food production processes, enhancing service speed.
Cashier
3 Years 2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and resolved discrepancies promptly.
- Provided exceptional customer service, addressing inquiries and complaints effectively.
- Assisted in training new cashiers on operational procedures and company policies.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma
- Dean's List [Spring 2021]
Associate of Arts - Psychology
- Dean's List [Fall 2021]
- Dean's List [Spring 2022]
- Dean's List [Spring 2023]
- Dean's List [Fall 2023]
- Dean's List [Fall 2024]
- 3.95 GPA
Bachelor of Arts - Psychology
- 3.92 GPA
Skills
Customer service
Cooking
Cleaning and organization
Food handling
Food preparation
Multitasking and organization
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cash register operation
Languages
English
Spanish
Timeline
Cook
WaBa Grill
03.2024 - CurrentRead More
Cashier
WaBa Grill
06.2023 - CurrentRead More
Downey High School
High School Diploma
Read More
Cerritos College
Associate of Arts from Psychology
Read More
California State University, Fullerton
Bachelor of Arts from Psychology
Read More