Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Marco Farfan

Boynton Beach,FL

Summary

Dedicated professional with strong customer service skills. Experienced in delivering exceptional experiences while multitasking in fast-paced environments. Committed to fostering positive relationships and ensuring customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Kavatender

Hideout Kava & Tea
Boynton Beach, Florida
06.2024 - Current
  • Prepared and served kava and botanical beverages, ensuring adherence to standard recipes for quality and consistency.
  • Educated customers on kava effects and responsible consumption practices, enhancing their understanding and experience.
  • Maintained cleanliness and organization of bar prep areas and seating spaces, promoting a welcoming environment for patrons.
  • Handled cash transactions and daily sales with accuracy.
  • Monitored customer experience to ensure safety and comfort.
  • Restocked bar supplies and inventory to maintain operational efficiency.
  • Followed health, safety, and sanitation guidelines consistently.
  • Assisted with opening and closing duties, including setup and breakdown.

DJ

Self - Employed
Fort Lauderdale, Florida
02.2020 - Current
  • Performed at clubs, private events, and festivals, delivering tailored sets to match audience energy.
  • Specialized in open format and bass/dubstep genres, adapting to crowd dynamics in real-time.
  • Curated seamless transitions, creative mashups, and unique track selections for memorable audience experiences.
  • Managed music library, organized setlists, and operated professional DJ equipment including Pioneer CDJs.
  • Promoted performances through social media and networking to build a loyal following and secure repeat bookings.

Delivery Driver

Amazon DSP
Boca Raton, Florida
06.2025 - 02.2026
  • Delivered packages and goods to customers in a timely and efficient manner
  • Maintained accurate delivery records, ensuring clarity on delivery times, recipients, and special instructions for improved service
  • Ensured the safe handling and transportation of fragile or perishable items
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
  • Coordinated with dispatchers to streamline daily delivery schedules, enhancing route efficiency
  • Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
  • Maintained cleanliness and organization of company vehicles at all times
  • Completed an average of 320 deliveries daily within a 7.5-hour timeframe
  • Built positive relationships with regular customers through friendly interactions, fostering customer loyalty

Server

Bonefish Grill
Boca Raton, Florida
01.2025 - 07.2025
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
  • Communicated with kitchen staff to ensure accurate order preparation and timely delivery to tables, enhancing overall dining experience
  • Demonstrated extensive knowledge of menu items, including ingredients, preparation methods, and allergen information to assist customers in making informed choices
  • Managed high volume of tables during peak hours, maintaining attention to detail and delivering personalized service to each guest, contributing to customer satisfaction
  • Maintained cleanliness and organization of assigned workstations, including dining areas, server stations, and beverage stations throughout shifts
  • Processed cash transactions accurately using POS system, adhering to established cash handling procedures for financial integrity
  • Handled cash transactions accurately using POS system per established procedures.

Server/Hostess

Longhorn Steakhouse
Boynton Beach, Florida
11.2021 - 02.2024
  • Greeted patrons with a positive, uplifting attitude upon entry and exit.
  • Addressed customer inquiries and resolved concerns promptly.
  • Resolved customer service issues swiftly, contributing to improved satisfaction.
  • Conducted weekly inventory reviews and ordered supplies to ensure stock availability.
  • Ensured compliance with sanitation policies to protect patrons and establishment.
  • Counted cash register at day's end to prepare deposits and distribute tips.
  • Executed bank runs for deposit drop-offs and change collection, maintaining accurate cash flow.

Sales Consultant

Grieco Ford of Delray Beach
Delray Beach, Florida
11.2022 - 05.2023
  • Consistently exceeded sales targets through strategic market trend analysis.
  • Delivered exceptional customer service, boosting client satisfaction and retention rates.
  • Built strong relationships with clients to foster loyalty and trust.
  • Guided customers through vehicle purchasing process, facilitating informed decision-making.
  • Employed proactive problem-solving techniques to address customer needs effectively.
  • Maintained high ethical standards in all business interactions.
  • Leveraged market insights to enhance sales strategies and strengthen client engagement.

Lifeguard/Swim Instructor

DeVos Blum Family YMCA
Boynton Beach, Florida
08.2020 - 10.2022
  • Monitored pool for distressed swimmers, ensuring safety and preventing injuries.
  • Cleaned pool deck and vacuumed pool to maintain cleanliness.
  • Sanitized restrooms and guard office to provide hygienic facilities.
  • Removed trash to uphold a tidy environment.
  • Conducted chlorine and pH level tests, adjusting levels to meet safety standards.

Instructed children aged nine months to 15 years in swimming techniques, focusing on drowning prevention skills.

  • Educated infants and parents on water safety, increasing awareness and prevention of drowning incidents.
  • Collaborated with staff to enhance teamwork and boost patron satisfaction.

Lifeguard

RSV Pools
Rockville, Maryland
05.2019 - 07.2019
  • Monitored pool activities to identify distressed swimmers and prevent injuries.
  • Evaluated swimming abilities of patrons to uphold safety compliance and prevent accidents.
  • Conducted regular assessments of chlorine and pH levels, adjusting as necessary.
  • Vacuumed pool to uphold water quality standards.
  • Maintained cleanliness of pool deck and restrooms to promote safety and hygiene.
  • Collected and disposed of trash to maintain facility hygiene.
  • Managed interactions with patrons to improve satisfaction and ensure positive swimming experiences.
  • Cleaned guard office to support operational readiness.

Education

High School Diploma -

Park Vista Community High School
Lake Worth, FL
04-2022

Skills

  • Menu knowledge
  • Sanitation compliance
  • Cash handling
  • Customer service
  • Inventory management
  • Route optimization
  • Event promotion
  • Public speaking
  • Networking
  • Communication
  • Adaptability
  • Flexible adaptability
  • Self-Directed
  • Public speaking
  • Networking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Food Handler Certification

Timeline

Delivery Driver

Amazon DSP
06.2025 - 02.2026

Server

Bonefish Grill
01.2025 - 07.2025

Kavatender

Hideout Kava & Tea
06.2024 - Current

Sales Consultant

Grieco Ford of Delray Beach
11.2022 - 05.2023

Server/Hostess

Longhorn Steakhouse
11.2021 - 02.2024

Lifeguard/Swim Instructor

DeVos Blum Family YMCA
08.2020 - 10.2022

DJ

Self - Employed
02.2020 - Current

Lifeguard

RSV Pools
05.2019 - 07.2019

High School Diploma -

Park Vista Community High School
Marco Farfan