Marco Fierros
Costa Mesa,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Event Marketing Specialist
Milwaukee Tool
04.2023 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Identified appropriate marketing channels and target customers for campaigns.
- Created customized marketing materials to increase product awareness.
Assistant Store Manager
AT&T Mobility
06.2021 - 04.2023
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Department Lead
Marketsource
01.2021 - 06.2021
- Set up displays and trained employees on current promotions.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Assistant Store Manager
Verizon Wireless
10.2018 - 01.2021
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor Of Arts (B.A - Communications
California State University
San Bernardino, CASkills
- Marketing and Promotions Time Management Business Leadership Microsoft Office
- Coaching and Mentoring Problem Anticipation and Resolution
Languages
Spanish
Native or Bilingual
Timeline
Event Marketing Specialist
Milwaukee Tool
04.2023 - Current
Assistant Store Manager
AT&T Mobility
06.2021 - 04.2023
Department Lead
Marketsource
01.2021 - 06.2021
Assistant Store Manager
Verizon Wireless
10.2018 - 01.2021
Bachelor Of Arts (B.A - Communications
California State University
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