Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Marco Lopez

Laredo,TX

Summary

Seasoned Operations Manager and talented leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience

Work History

Operations Manager

Laredo Harley-davidson
Laredo, TX
08.2020 - 11.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reviewed shift reports to understand current numbers and trends.

Parts Department Supervisor

Laredo Harley-Davidson
Laredo, TX
06.2010 - 11.2021
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

High School Diploma -

United High School
Laredo, TX

Skills

  • Department Oversight
  • Supplier Monitoring
  • Finance and Accounting Oversight
  • Mathematical Calculation and Reasoning
  • Customer Service Management
  • Sales Tracking
  • Staff Scheduling
  • Employee Motivation
  • Policy Development and Enforcement
  • Recruitment and Hiring
  • Sales Promotion

Timeline

Operations Manager

Laredo Harley-davidson
08.2020 - 11.2021

Parts Department Supervisor

Laredo Harley-Davidson
06.2010 - 11.2021

High School Diploma -

United High School

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Marco Lopez