Marco Martinez
Fox Lake,IL
Summary
Experienced server brining enthusiasm, dedication and an exceptional work ethic. Passionate in customer service with a cuisine emphasis on steak. Extensive knowledge on cuts of steak. High volume dining, customer service and cash handling background. Looking to begin a new career path.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Coppolillo's Italian Steakhouse
Libertyville, IL
11.2023 - Current
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stayed informed about daily specials, new menu items, promotions.
Server
Beelow's Steakhouse
Lake Zurich, IL
11.2019 - 10.2023
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server/Shift Manager
Dockers Restaurant
Fox Lake, IL
01.2009 - 10.2019
SUMMARY
Held fully accountable for 7-15 servers for American-style restaurant. Motivated team and family operated restaurant.
- Oversaw employee work front and back of house to ensure compliance with owners standard, regulations, and food safety guidelines.
Education
Associate of Arts - Business Administration
College of Lake County
2016
Skills
- Collaborative team player
- Excels at upselling
- Works well under pressure
- Exceptional interpersonal skill
Affiliations
- TAM CERTIFIED (NV)
- FOOD HANDLERS CERTIFICATION (NV & IL)
- TABC CERTIFICATION (IL)
Languages
- English (Read and Write)
- Spanish (Read and Write)
Certification
Bartending school graduate at Austin, Texas School of Bartenders (May 2018).
Timeline
Server
Coppolillo's Italian Steakhouse
11.2023 - Current
Server
Beelow's Steakhouse
11.2019 - 10.2023
Server/Shift Manager
Dockers Restaurant
01.2009 - 10.2019
Associate of Arts - Business Administration
College of Lake County
Bartending school graduate at Austin, Texas School of Bartenders (May 2018).
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