Fernanda Sánchez
Park City,UT
Summary
Dedicated professional with proven experience in guest relations management and team collaboration. Adaptable in busy settings, consistently maintaining high service standards and ensuring guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Montage
Big Sky, MT
12.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Efficiently managed food and beverage orders to ensure timely delivery to guests under Forbes Standars.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu offerings and service protocols.
- Adapted quickly to changing priorities during peak hours, maintaining high service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Montage
Park City, UT
04.2025 - 11.2025
Server
Montage
Big Sky, MT
02.2024 - 04.2025
Server and Assistant Manager
Kaneo Mediterranean Restaurant
Park City, UT
12.2021 - 02.2024
- Assisted in training new staff on menu knowledge and customer engagement techniques.
- Implemented suggestions for menu improvements based on customer feedback, increasing overall satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with kitchen staff to ensure timely delivery of orders and quality standards.
Education
Master of Science - Culinary Arts And Management
Institut Paul Bocuse
Lima, Peru06-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Collaborative team player
- High volume dining
- Guest relations management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Montage
12.2025 - Current
Server
Montage
04.2025 - 11.2025
Server
Montage
02.2024 - 04.2025
Server and Assistant Manager
Kaneo Mediterranean Restaurant
12.2021 - 02.2024
Master of Science - Culinary Arts And Management
Institut Paul Bocuse