Marco Medina
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
22
22
years of professional experience
Work History
Retail Sales Manager
Menards
Ontario
06.2004 - Current
- Trained and supervised sales associates in product knowledge and service techniques.
- Ensured compliance with company policies and practices
- Ensuring merchandise being unloaded from the trucks are being organized and relocated to correct location
- Developed visual merchandising strategies to enhance product displays.
- Coordinated inventory management and stock replenishment processes.
- Responded to customer inquiries and resolved issues efficiently.
- Conducted performance evaluations and provided constructive feedback to staff.
- Created weekly and monthly reports on store performance and sales objectives.
- Collaborated with the HR department to recruit, hire, and onboard new sales staff.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed the store budget, controlling expenses to ensure financial objectives were met.
Education
Smart Horizon Career Online High School
Mansfield , OH05-2026
Skills
- Customer service
- Team leadership
- Visual merchandising
- Inventory management
- Driven work ethic
- Certified in motorized equipment training on forklift, electric pallet jacks & high lifts
- Excellent team player
- Training and mentoring
- Coaching and mentoring
- Shipping and receiving oversight
Timeline
Retail Sales Manager
Menards
06.2004 - Current
Smart Horizon Career Online High School