Marco Michel
Corona,California
Summary
I excelled in fast-paced environments, demonstrating exceptional cash handling and teamwork skills. By prioritizing cleanliness and efficiency, I significantly contributed to the seamless operation and customer satisfaction, mastering menu memorization and order accuracy without compromising service speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
Work History
Crew Member
Wendy's
Corona, California
09.2024 - Current
- Organized and restocked supplies to support operations and team productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Restocked kitchen supplies including food products and utensils.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Served food quickly for positive guest experiences.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed payments on cash register and counted back bills and change to patrons.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Santiago High School
Corona06-2025
Skills
- Cleaning and sanitizing
- Heavy lifting
- Sanitizing
- Creativity and innovation
- Drive-thru operations
- Stock management
- Cleaning
- Cash handling
- Teamwork and collaboration
- Customer service
- Menu memorization
- Taking orders
Affiliations
- I was in the Santiago High School football program until junior year
- I've joined multiple clubs at school
Certification
- I've taken multiple AP classes such as AP Cal, AP Biology,
- 3.5+ GPA student
Timeline
Crew Member
Wendy's
09.2024 - Current
Santiago High School
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