MARCO RAMIREZ
Executive Director
Cortlandt Manor,NY
Summary
Versatile Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
27
27
years of professional experience
7
7
Certification
Work History
Executive Director
Morgan Stanley Wealth Management, Administration
Purchase, NY
03.2022 - Current
- Program Manager for WM Talent Development initiatives focused on professional career development, mentorship programming, sponsorship and inclusive hiring initiatives
- Oversight of firm Culture Committee focused on employee engagement, career development, charitable giving and employee recognition initiatives
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Coordination with HR Business partners and COOs of business divisions to drive career development, talent acquisition and retention efforts in alignment with firm strategy
- Managed budget of $2.1MM to support program management expenses
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Executive Director
Morgan Stanley, Corporate Communications
Purchase, NY
01.2010 - 03.2022
- Responsible for all review, approval, and production of all client-facing correspondence for WM businesses with staff of four Business Analysts
- Communications Manager and Field Advocate for various Business areas supporting all firm initiatives ensuring best client and field experience
- Dual-Registered Principal supervisory responsibility for all client and field facing communications coming from divisional business areas as well as institutional collateral including firm Quarterly Earnings
- Project Manager responsible for Joint Venture Integration of Morgan Stanley and Smith Barney and firm-wide integration of legacy channel business correspondence across all divisional business units in support of target operating model objectives
- Responsible for implementation of single vendor service model in support of physical print, e-delivery, online document retrieval, and archival services for correspondence
- Responsible for oversight of all correspondence related business requirements, technical specifications, QA and UAT Reviews, training, communications, and implementation activity
- Managed operating budget of $1.2M in support of firm’s Client Communications Program
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Vice President
Morgan Stanley, Retirement Services
Purchase, NY
01.2006 - 01.2010
- Responsible for management of branch-based Business Retirement Plans ensuring compliance with regulatory guidelines enacted by bodies including FINRA, DOL, ERISA and IRS
- Responsible for integration and deployment of Plan Accounts in new product offerings within firm
- Responsible for developing product management database, surveillance tools, metrics, and overall business enhancements to support compliance, accounting, and business development efforts
- Worked with Legal and Senior Management Team to develop strategy for long term management of accounts including re-engineering of platform and infrastructure
- Development and maintenance of Business Object Universe for self-service reporting and ongoing business metrics using data derived from Enterprise Data Warehouse
- Managed staff of 32 temporary contract employees for over two-year project period including procurement, budget, expense tracking, and administrative responsibilities
Associate Vice President
Morgan Stanley, Risk Management
Purchase
07.2004 - 01.2006
- Responsible fore review and remediation of all foreign accounts held by MS broker/dealer
- Implementation of various processing improvements and technology enhancements
- Responsible for developing surveillance tools, and metrics around foreign accounts for trend analysis and risk mitigation
- Work with Legal and Senior Risk Management to develop strategy for long term management of foreign business conducted by US broker dealer
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Within internal consulting group for contract on firm-wide initiatives, responsible for management and execution of various regulatory projects
- Oversaw completion of various projects for business groups including Mutual Fund Operations, Insurance and Annuities, Corporate Retirement Solutions, Legal, Fee based Products, and Risk Management.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Associate Vice President
JPMorgan Chase
New York, NY
09.1996 - 07.2004
- Reporting to CIO of Corporate Sector Technology Group as lead Analyst responsible for development and enterprise-wide integration of PlanView Pipeline Project and Portfolio Management application to JP Morgan Chase lines of business
- Change Control Manager responsible for prioritization of change requests for firm wide releases
- Development of Models and Information Universes for users of portfolio management software
- Business analysis and research on compliance and regulatory impact of software releases
- Project Manager for Chase Retirement Services Department responsible for development, implementation and maintenance of web-based workflow-imaging system for interdepartmental processing
- Reengineered and relocated Retirement Services Department to facilitate move of New York based operations and call center to Tampa, Florida
- Increased productivity by over 45% by utilizing efficient technology and resource leveling design
- Utilized Six Sigma Green Belt training methodology to integrate Retirement Services Department of Chase Bank of Texas with Chase Retirement business of Tri-State region representing significant cost savings
- UAT Manager for business responsible for approval of enhancements and integration of all changes to business related applications
Education
Bachelor of Arts -
State University of New York
Buffalo, NY01.1995
Skills
- Policy and procedure adherence
- Contract Management
- Business administration
- Program leadership
- Vendor relations
- Team Bonding
- Project Management
- Business Development
- Staff Management
- Strategic planning
- Business Management
Certification
- Series 24: FINRA Registered Principal License
- Series 66: FINRA Uniform Combined Securities Advisor License
- Series 7: FINRA General Securities Representative License
- Certificate of Business Project Management, New York University
- Certified IRA Servicing Professional, Institute of Certified Bankers
- Agile Center of Excellence: Business Owner Certification, Project Management Institute
- Six Sigma Green Belt Process Reengineering Certificate
Timeline
Executive Director
Morgan Stanley Wealth Management, Administration
03.2022 - Current
Executive Director
Morgan Stanley, Corporate Communications
01.2010 - 03.2022
Vice President
Morgan Stanley, Retirement Services
01.2006 - 01.2010
Associate Vice President
Morgan Stanley, Risk Management
07.2004 - 01.2006
Associate Vice President
JPMorgan Chase
09.1996 - 07.2004
Bachelor of Arts -
State University of New York