Marco Ramirez
Alamosa,CO
Summary
Skilled Dairy Department Manager bringing expertise in team leadership and grocery product management. Highly successful in running smooth department operations to delight customers and maximize profits. Friendly, passionate and creative department supervisor knowledgeable about dairy products.
Overview
35
35
years of professional experience
Work History
Dairy Department Manager
Sprout farmer’s market
Hurst, Texas
09.2019 - 10.2024
- Managed daily operations of dairy department, including ordering and stocking products.
- Developed and maintained effective relationships with vendors to ensure timely delivery of products.
- Monitored inventory levels, identified trends in sales and adjusted product selection accordingly.
- Ensured all products were properly stored according to industry standards.
- Provided customer service support for customers in the dairy department.
- Coordinated with other departments to ensure a seamless shopping experience for customers.
- Conducted regular inspections of the dairy section to ensure cleanliness, organization, and quality control.
- Analyzed sales data to identify areas of improvement or growth potential in the dairy section.
- Reviewed stock rotation processes regularly to reduce spoilage losses.
- Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.
Night Manager
Tomb Thumb
Trophy Club , TX
03.2015 - 09.2019
- Developed and implemented procedures for staff to handle customer complaints efficiently.
- Monitored security cameras to ensure the safety of customers and employees.
- Ensured compliance with local laws and regulations related to health, safety, or other areas.
- Provided training for new night shift personnel on proper use of equipment and safety protocols.
- Ordered supplies as needed and monitored stock levels throughout the night shift.
Front End Supervisor/ Night Manager/ Frozen Food M
Safeway
Fountain, Colorado
08.2010 - 06.2014
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees.
- Trained new employees in customer service techniques and store policies.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Ensured adequate staffing levels during peak business hours.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
Stock Associate/Front End Supervisor
Safeway
Monte Vista, Colorado
07.1989 - 03.2003
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Performed daily opening and closing procedures such as counting the contents of cash drawers and checking all equipment for proper functioning.
- Checked expiration dates on merchandise regularly and removed out-dated products from shelves immediately.
Skills
- Department management
- Team scheduling
- Policy administration
- Collaborate cross-functionally
- Customer Relations
- Adaptability
- Multitasking Abilities
- Problem-solving abilities
Timeline
Dairy Department Manager
Sprout farmer’s market
09.2019 - 10.2024
Night Manager
Tomb Thumb
03.2015 - 09.2019
Front End Supervisor/ Night Manager/ Frozen Food M
Safeway
08.2010 - 06.2014
Stock Associate/Front End Supervisor
Safeway
07.1989 - 03.2003