Marco Rios
Huntington Beach,CA
Summary
Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Overview
14
14
years of professional experience
Work History
Visual Supervisor
The Container Store
04.2019 - Current
- Collaborated with store management to develop visually appealing sales floor layouts, resulting in increased customer engagement and sales.
- Trained and mentored junior visual team members, fostering a collaborative work environment focused on excellence in visual presentation.
- Streamlined merchandise turnover process, reducing downtime between seasonal changes and ensuring timely product presentation to customers.
- Conducted regular walk-throughs of the sales floor to monitor consistency of visual standards and make necessary adjustments as needed.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Oversaw installation of new fixtures and display components, ensuring seamless integration into existing store layout while adhering to safety guidelines.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Completed store opening and closing procedures by counting drawers and managing security.
Flooring Sales Specialist
The Home Depot
03.2018 - 04.2019
- Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
- Boosted sales revenue by implementing effective marketing strategies and promoting various flooring options.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
- Managed inventory levels efficiently to avoid stock shortages or overstocking situations that could affect sales performance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Infantry Squad Leader
United States Army
03.2010 - 04.2016
- Improved squad performance by implementing rigorous training and evaluation methods.
- Developed cohesion among team members through regular team-building exercises and open communication.
- Ensured mission success with thorough planning, preparation, and execution of tactical operations.
- Enhanced overall unit readiness by conducting individual skill assessments and providing targeted coaching.
- Provided comprehensive after-action reviews following each operation, identifying areas for improvement and refining tactics as necessary.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
Education
Associate of Arts - Civil Engineering
Orange Coast College
Costa Mesa, CA12.2025
High School Diploma -
Pacifica High School
Garden Grove, CA06.2009
Skills
- Staff Training and Development
- Project Planning
- Task Delegation
- Problem Solving
- Cross-Functional Teamwork
- Time Management
- Sales Management
- Effective Communication
- Decision Making
- Customer Service
Accomplishments
Demonstrated strong leadership and mentoring skills and was selected to assist in the opening of two new stores in California. Worked with a new team for two weeks to meet all deadlines for store grand opening. Reselected to return and train new hires to meet company standards.
Languages
Spanish
Native or Bilingual
Timeline
Visual Supervisor
The Container Store
04.2019 - Current
Flooring Sales Specialist
The Home Depot
03.2018 - 04.2019
Infantry Squad Leader
United States Army
03.2010 - 04.2016
Associate of Arts - Civil Engineering
Orange Coast College
High School Diploma -
Pacifica High School