To leverage my skills and experience in a dynamic organization, contributing to the achievement of its goals and driving my personal growth and professional success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Technician
Printful
09.2023 - Current
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Trained and mentored junior technicians to enhance team performance and knowledge retention.
Implemented process improvements that increased workflow efficiency and reduced downtime.
Conducted equipment inspections and maintenance, minimizing operational disruptions and extending equipment lifespan.
Optimized the use of all software used to track tasks, tickets, etc. (Monday.com, Jira, FixITCMMS, and more)
Liaised with internal departments to optimize productivity and efficiency.
Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
Technician/Production Supervisor
Printful, Inc.
09.2017 - 09.2023
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Maintained quality assurance and customer satisfaction objectives.
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Inspected equipment to identify areas of wear or causes of malfunctions.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Coordinated with vendors
Assessed Machine damage reports to prioritize machine repairs
Evaluated team member performance regularly to identify and resolve productivity concerns.
Established clear priorities and production quality standards.
Resolved issues quickly to maintain productivity goals.
Achieved on-time shipments goal by empowering employees to continued success.
Coordinated with other departments to maintain smooth and efficient product flow.
Worked with diverse types of weather and ground conditions
Daycare Attendant
Sam's Green Paw
10.2015 - 04.2017
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Exercised animals regularly with walks and rigorous play activities.
Trained animals in behavioral compliance or other special routines or commands.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Prepared and administered medications and treatments as prescribed by veterinarian.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.