Marco Vaquera
Flowood,MS
Summary
Adaptable claims specialist with a strong foundation in problem-solving and time management. Proven ability to thrive in diverse environments, ensuring compliance and efficiency while providing exceptional customer service. Experience collaborating with teams to resolve complex issues and maintain detailed records.
Overview
4
4
years of professional experience
Work History
Claims Specialist
State Treasury of Mississippi
Jackson, MS
05.2026 - Current
- Communicated with claimants to gather information and clarify claims, enhancing resolution process.
- Collaborated with internal teams to resolve complex claims efficiently.
- Provided exceptional customer service by promptly addressing claimant inquiries.
- Maintained detailed records of claim activities, facilitating effective follow-up and resolution.
- Reviewed documentation for regulatory compliance, ensuring accuracy to mitigate potential issues.
- Reviewed contract and heirship law procedures to ensure proper estate distribution.
Baker/Cook
Sugar Magnolia Takery
08.2025 - Current
- Prepared, packaged, and stored 200lbs of food daily, ensuring freshness and quality for service
- Measured ingredients for recipes to maintain consistency and uphold quality standards
- Conducted inventory checks of freezers to monitor stock levels and prevent shortages
- Promoted safety and positivity in the workplace by encouraging teamwork
Carpenter Assistant
Vaquera Roofing
05.2022 - 06.2024
- Supported carpenters during construction tasks with framing, installation, and finishing tasks to facilitate timely project completion
- Assisted with measuring, cutting, and assembling materials for construction projects
- Operated heavy equipment and power tools, ensuring safety and efficiency on job sites
- Loaded, unloaded, and organized building materials to streamline project workflow
- Maintained clean and safe work areas, following safety guidelines
Education
High School -
Northwest Rankin High School
Flowood, MS05-2026
Skills
- Regulatory compliance
- Professional telephone manner
- Solid problem solver
- Critical thinking
- Time management
- Multitasking and prioritization
- Team collaboration
- Team player
- Active listener
- Team collaboration
- Fluent Spanish
Accomplishments
- Selected as Resident Assistant as an incoming Freshman at Mississippi Gulf Coast
- Earned Most Valuable Attorney honors in three courtrooms (1 regional, 2 state-level competitions).
- Contributed to a 4th-place state finish in mock trial, ranking as the 2nd highest-performing public school team in the state.
- Awarded Most Diplomatic Delegate at a Model United Nations conference.
- Regional Champion and State Runner-Up in VEX Robotics competitions.
- Led robotics team to a World Championship qualifying position, finishing top 100 out of 2,500 teams.
- Awarded Best Vex Robotics robot pilot out of top four teams
Volunteering
- Mustard Seed
- Operation Christmas Child
- Buddy Program at Mine Creek Nursing Home
Languages
- Spanish
- English
Extracurricular Activities
- Mocktrial
- Tennis
- Model United Nations
- Robotics
- FCCLA
- Spanish Club
- Football
- Soccer
Timeline
Claims Specialist
State Treasury of Mississippi
05.2026 - Current
Baker/Cook
Sugar Magnolia Takery
08.2025 - Current
Carpenter Assistant
Vaquera Roofing
05.2022 - 06.2024
High School -
Northwest Rankin High School