Marco Antonio Melgarejo Pirita
El Cajon,CA
Summary
Delivery driver, casino valet driver, table games dealer, retail and customer service experienced.
Retail worker with strong background in customer interaction and cash handling. Known for delivering high-quality service and maintaining accurate transaction records. Valued team player who adapts to changing needs and consistently achieves optimal results. Proficient in multitasking and resolving customer inquiries effectively.
Overview
9
9
years of professional experience
Work History
Guest Services Cashier
Barona Valley Ranch Resort And Casino
07.2024 - Current
- Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
- Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
- Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
- Streamlined payment processes for improved guest experience and reduced wait times.
- Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
Valet Host
Sycuan Casino Resort
01.2024 - 06.2024
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
- Scheduling VIP guests visiting for excellent valet parking service for more pleasant experience.
- In Charge of staffs Schedule and lunch times scheduling.
Amazon Delivery Driver
Amazon
09.2023 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Valet Attendant
Viejas Casino & Resort
04.2022 - 08.2023
- Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Assisted with event parking coordination during large functions or gatherings at the venue location.
Hotel Valet Supervisor
Barona Casino
01.2018 - 03.2020
- Supervised valet team members for improved productivity and adherence to company policies.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
- Resolved guest inquiries, providing exceptional service while upholding company standards.
Table Games Dealer
Barona Casino
06.2017 - 01.2018
- Dealt cards to players and handled their money to exchange for chips. -Hotel Valet Supervisor
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
Housekeeper
Barona Casino
08.2016 - 06.2017
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Delivery Driver
Auto Zone Auto Parts
01.2016 - 07.2016
- Main duties consisted of providing customers with excellent service while in store, but also in charge of delivering parts to mechanic shops.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Overnight Stocker
Dollar Tree Stores
01.2016 - 07.2016
- Early bird crew in charge of unloading merchandise from trucks and stocking them on the store's shelves for future customers.
Education
High School Diploma -
San Diego Job Corps
01.2014
High School Diploma -
El Capitan High School
Lakeside, CA06-2012
Skills
- Customer Service
- Problem-Solving
- Clean Driving Record
- Fluent English & Spanish
Timeline
Guest Services Cashier
Barona Valley Ranch Resort And Casino
07.2024 - Current
Valet Host
Sycuan Casino Resort
01.2024 - 06.2024
Amazon Delivery Driver
Amazon
09.2023 - 12.2023
Valet Attendant
Viejas Casino & Resort
04.2022 - 08.2023
Hotel Valet Supervisor
Barona Casino
01.2018 - 03.2020
Table Games Dealer
Barona Casino
06.2017 - 01.2018
Housekeeper
Barona Casino
08.2016 - 06.2017
Delivery Driver
Auto Zone Auto Parts
01.2016 - 07.2016
Overnight Stocker
Dollar Tree Stores
01.2016 - 07.2016
High School Diploma -
San Diego Job Corps
High School Diploma -
El Capitan High School
Similar Profiles
SHARON CALLSHARON CALL
Cage Supervisor at Barona Valley Ranch Resort And CasinoCage Supervisor at Barona Valley Ranch Resort And Casino
ANDREA AGUIRREANDREA AGUIRRE
Guest Service Representative at Barona Valley Ranch Resort And CasinoGuest Service Representative at Barona Valley Ranch Resort And Casino
Trevor NellisTrevor Nellis
Lifeguard at Green Valley Ranch Resort Spa & CasinoLifeguard at Green Valley Ranch Resort Spa & Casino