Summary
Overview
Work History
Education
Skills
Timeline
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Marcone Pessoa

LONG BRANCH,NJ

Summary

Driven professional with proven customer service and sales skills, fluent in English and Portuguese. Excelled at At Home Recreation LLC. and Glow Car Wash, enhancing customer satisfaction and increasing sales through expert assistance and product knowledge. Adept in Microsoft Office and Google Docs. Looking for a future in the criminal justice field after graduating this spring.

Overview

5
5
years of professional experience

Work History

Job

At Home Recreation Llc.
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed water test system, and helped customers find out what was wrong with their pools

Job

Glow Car Wash
06.2019 - 06.2023
  • Aided customers in choosing car wash packages and increased sales by selling monthly packages.
  • Guided customers onto car rollers and dried off customer cars.
  • Directed team members in executing daily tasks, fostering a collaborative and efficient work environment.

Education

Bachelor of Science - Criminal Justice

Marymount University
Arlington, VA
05.2025

High School Diploma -

Mater Dei Prep
Middletown, NJ
05.2021

Skills

  • Speak both fluent English and Portuguese
  • Can use and work both Google Doc and Microsoft Office
  • Good with Customer Service and Completing Tasks
  • Complete All Work in Timely Manner

Timeline

Job

At Home Recreation Llc.
05.2024 - Current

Job

Glow Car Wash
06.2019 - 06.2023

Bachelor of Science - Criminal Justice

Marymount University

High School Diploma -

Mater Dei Prep

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Marcone Pessoa