Marcos Gonzalez
Hemet,CA
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Distribution 9 Corp.
08.2011 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
- Mounting and balancing wheels and tires.
- Tire repairs / tire rotations.
- Oil changes and changing brake pads.
- Forklift Operator sit down/stand up/pallet lacks/ Electric Forklifts/reach lift, 10 years .
- Shipping and receiving.
- Driving for all local pick up's for wheels and tires/merchandise.
- Picking and Packing .
- Schedule all Freight pick UPS.
- Loading and unloading 53" foot ups trailers (feeder).
Education
GED -
SCIS (Southern California Independent Studies)
Lancaster, CA01.2011
Skills
- Negotiation
- Recruiting and Hiring
- Leadership
- Product Management
- Staff Management
- Budgeting and Cost Control
- Business Development Understanding
- Planning and Implementation
- Management
- Team Leadership
- Inventory Control
- Warehouse Operations
- Finance Understanding
- Purchasing and Procurement
- Employee Motivation
- Staff Training
- Customer Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Distribution 9 Corp.
08.2011 - 01.2023
GED -
SCIS (Southern California Independent Studies)