Dunia Rodriguez
Opa-locka,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Bath & Body Works
Hialeah, FL
08.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Analyzed business performance data and forecasted business results for upper management.
Store Manager
Bath & Body Works
Hialeah, FL
08.2024 - 08.2024
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
Supervisor
Bath & Body Works
Hialeah, FL
08.2022 - 08.2023
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to customer questions regarding products, prices and availability.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Westland Hialeah High School
Hialeah, FL05-2019
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Task Delegation
- Sales monitoring
- Product and service knowledge
- Employee Scheduling
- Operations Management
- Cost Reduction
- Employee Performance Evaluations
- Staff Development
- Customer Relations
- Product branding
- Sales Reportinge
Languages
English
Professional
Spanish
Professional
Timeline
Store Manager
Bath & Body Works
08.2024 - 08.2024
Assistant Manager
Bath & Body Works
08.2023 - Current
Supervisor
Bath & Body Works
08.2022 - 08.2023
High School Diploma -
Westland Hialeah High School
Some College (No Degree) -
Miami Dade College
Similar Profiles
Scarlett ZarateScarlett Zarate
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Margaret GonzalezMargaret Gonzalez
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Kimberly BirirKimberly Birir
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Keylaa JohnsKeylaa Johns
Sales Associate at Bath & Body WorksSales Associate at Bath & Body Works
Sabrina PaulSabrina Paul
Aftercare Counselor at Hive Preparatory SchoolAftercare Counselor at Hive Preparatory School