Marcos Niello
Miami,Florida
Summary
Committed and hardworking with experience processing transactions and assisting clients. I am very organized and responsible, I also like to work as a team. Dedicated to solving problems, answering customer questions, and calling customers.
Friendly and trustworthy, I offer unmatched customer service and workplace focus. I am fast and accurate in cash and card transactions with excellent multitasking skills.
Overview
7
7
years of professional experience
Work History
Server
Server Jobs
03.2017 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cheff
Cheff Assistant
05.2021 - 10.2022
- Trained kitchen staff to perform various preparation tasks under pressure.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Cashier and Server
Cashier Customer Service
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Relaciones Publicas
Uces
Argentina12.2021
High School Diploma -
San Roque
Argentina01.2016
Skills
- Money Handling
- Till Counting
- Coaching and Mentoring
- Staff Training
- Refunds and Exchanges
- Identification Checks
- Product and Service Sales
- Order Taking
- Verbal and Written Communication
- Sales Expertise
- Issue Resolution
- Customer Relations
- Customer Service Excellence
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cashier and Server
Cashier Customer Service
04.2022 - Current
Cheff
Cheff Assistant
05.2021 - 10.2022
Server
Server Jobs
03.2017 - 04.2021
No Degree - Relaciones Publicas
Uces
High School Diploma -
San Roque