Marcos Pulido
Inglewood
Summary
Developed key skills in fast-paced customer service environment, adept at managing diverse tasks and ensuring high levels of customer satisfaction. Focused on transitioning into new field where these abilities can be fully utilized to enhance team performance. Looking to leverage strong interpersonal and problem-solving skills in new and dynamic setting.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Chick-fil-A
11.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Operated cash register efficiently, accurately handling transactions and balancing cash drawers.
- Collaborated with team members to maintain cleanliness and organization behind the counter and dinning room.
- Monitored inventory levels, restocking supplies to ensure uninterrupted service flow.
- Implemented best practices for food handling, contributing to health and safety compliance.
- Assisted in training new staff on operational procedures.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Administrative Assistant
Chick-fil-A
12.2023 - 02.2024
- Listed daily attendance team members and leadership.
- Streamlined administrative processes, enhancing overall office efficiency and workflow.
- Assisted in inventory management, ensuring timely restocking of supplies and equipment.
- Maintained accurate records of customer interactions and transactions to improve service delivery.
Education
No Degree - Business Administration
El Camino College
Torrance, CA06-2027
High School Diploma -
Lawndale High School
Lawndale, CA06-2020
Skills
- Cleanliness
- Team collaboration
- Organizational skills
- Safe food handling
- Area maintenance
- Salesmanship
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Chick-fil-A
12.2023 - 02.2024
FOH Team Member
Chick-fil-A
11.2022 - Current
No Degree - Business Administration
El Camino College
High School Diploma -
Lawndale High School