Marcos Rivera
Summary
I am detail-oriented equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Security Officer
Arkansas Valley Regional Medical Center
La Junta, Colorado
02.2024 - Current
- Monitored facility access to ensure safety and security for patients and staff.
- Patrolled hospital premises regularly to deter unauthorized activities and enhance safety.
- Coordinated with medical staff during emergency situations.
- Maintained detailed logs of incidents and observations, ensuring accurate documentation for review.
- Assisted in training new security personnel on protocols and emergency procedures.
- Addressed patient and visitor inquiries professionally, delivering excellent customer service and fostering a welcoming environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Housekeeper
Fowler Health Care Center
Fowler, Colorado
10.2020 - 02.2024
- Maintained cleanliness in patient rooms and common areas daily.
- Assisted with infection control by sanitizing surfaces and high-touch areas regularly.
- Organized cleaning supplies and equipment for efficient workflow and access.
- Collaborated with nursing staff to meet specific cleaning requests promptly.
- Trained new staff on cleaning protocols and safety procedures effectively.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety procedures when handling hazardous materials.
Convenience Store Clerk
7Eleven
Broomfield, Colorado
09.2019 - 06.2020
- Managed customer transactions and processed payments accurately.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness and organization of the store environment.
- Operated cash registers and handled cash management procedures.
- Stocked shelves with merchandise according to store layout guidelines.
- Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
- Prepared food items such as sandwiches, salads, hot dogs according to company recipes.
- Checked expiration dates on all perishable goods before stocking them on shelves.
- Cleaned coffee makers throughout the day to ensure quality beverage preparation for customers.
- Verified accuracy of incoming shipments against invoices.
- Organized back-room storage areas to maximize space utilization.
- Assisted in unloading trucks of incoming inventory items.
- Conducted inventory audits to prevent loss and theft.
Security Officer
Code 4 Security
Denver, Colorado
11.2019 - 05.2020
- Monitored facility access to ensure safety and security for patients and staff.
- Conducted regular patrols of premises to deter unauthorized activities.
- Responded promptly to emergency situations, coordinating with staff as needed.
- Maintained high levels of alertness throughout shifts.
Dietary Aide
Fowler Health Care Center
Fowler, Colorado
05.2018 - 07.2019
- Prepared nutritious meals in accordance with dietary guidelines.
- Assisted in serving meals to residents in dining areas.
- Maintained cleanliness of kitchen and dining facilities.
- Supported dietary staff in inventory management and supply ordering.
- Communicated effectively with residents regarding meal preferences.
- Trained new staff on kitchen procedures and food safety standards.
- Set up trays and food service carts to deliver food to residents.
- Cleaned and sanitized kitchen equipment and surfaces.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Engaged with residents to provide positive and enriching experiences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
Education
Manzanola High School
Manzanola, COSkills
- Access control
- Surveillance operations
- Emergency management
- Incident documentation
- Personnel training
- Client relations
- Attention to detail
- CPR Certified
Languages
English
Native/ Bilingual
Certification
- American Heart Association Basic Life Support Program - 03/2026
- Crisis Intervention Team Certification - 06/2025
References
References available upon request.
Timeline
Security Officer
Arkansas Valley Regional Medical Center
02.2024 - Current
Housekeeper
Fowler Health Care Center
10.2020 - 02.2024
Security Officer
Code 4 Security
11.2019 - 05.2020
Convenience Store Clerk
7Eleven
09.2019 - 06.2020
Dietary Aide
Fowler Health Care Center
05.2018 - 07.2019
Manzanola High School