Marcos Salerno
Jupiter,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Delivery Associate
The Home Depot Inc
03.2023 - 09.2023
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Built professional relationships with customers and business partners to establish trust and credibility.
Sales Associate
Vans Shoes
04.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
High School Diploma -
Jupiter High School
Jupiter, FL06.2021
Skills
- Adapt to Diverse Groups
- Store Opening and Closing
- Fraud Detection
- POS System Operations
- Meeting Deadlines
- B2B Sales and Customer Service
Languages
Spanish
Limited Working
Timeline
Delivery Associate
The Home Depot Inc
03.2023 - 09.2023
Sales Associate
Vans Shoes
04.2021 - 10.2021
High School Diploma -
Jupiter High School