Summary
Overview
Work History
Education
Skills
Language
Employee Of The Year
Timeline
Generic

Marcos Turcios

Hialeah,Fl

Summary

Diligent sales associate with solid background in inside sales. Demonstrated success in building strong client relationships and driving sales growth. Proven ability to utilize communication and negotiation skills to meet and exceed targets.

Sales professional with proven track record in driving revenue growth and fostering client relationships. Delivers consistent results through effective team collaboration and adaptability to changing market needs. Known for exceptional communication and negotiation skills.

Overview

11
11
years of professional experience

Work History

Inside Sales Associate

Rinker Materials Hydro Conduit
08.2022 - Current
  • Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
  • Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
  • Identified consumer interests and key market identifies for new accounts.
  • Added consumer purchase dates and updated address changes for current accounts in corporate database.
  • Provide monthly lien releases on every job done to the customer.
  • Notarize legal documents sent to our customers.

Account Executive

Culmin Staffing
01.2020 - 04.2020
  • This is a staffing agency, I was one of the account executives in charge of making calls and email our clients. I made 100+ calls per days. I had to get as many clients as possible. The more clients I had the more I was in business. Stopped working there due to the CoronaVirus, office closed down.

Call Center Representative

SiriusXM
04.2019 - 01.2020
  • This was a call center, I made over 100+ calls per day. Had to answer emails and close down as many sales as possible.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales

Arle Compressor
09.2016 - 04.2019
  • Company distributes industrial compressors all over Florida and South/Central America. I worked in the parts department and was in charge of selling the compressor parts, quoting customers via email and phone, customer service, doing all invoices, and warehouse duties such as driving a forklift, working a pallet jack, packing pallets, etc.
  • Increased sales performance by training and mentoring sales staff on effective selling techniques.
  • Worked with sales team during sales process and assisted with business requirement gathering.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.

Sales Associate

Payless Shoesource
07.2014 - 08.2015
  • In charge of helping walk-in customers, taking all calls, customer service, cleaning shelf’s, and cashier.

Education

Associates Degree - Accounting, Sales

Miami Dade College
Hialeah, FL
08.2018

Skills

  • Sales presentations
  • Customer relationship building
  • Objection handling
  • Goal oriented
  • Upselling and cross selling
  • Customer service
  • Attention to detail
  • Verbal and written communication
  • Data entry

Language

English Native or bilingual proficiency
Spanish Native or bilingual proficiency

Employee Of The Year

Sold over $750K just in parts in 2017 at Arle Compressor.

Timeline

Inside Sales Associate

Rinker Materials Hydro Conduit
08.2022 - Current

Account Executive

Culmin Staffing
01.2020 - 04.2020

Call Center Representative

SiriusXM
04.2019 - 01.2020

Sales

Arle Compressor
09.2016 - 04.2019

Sales Associate

Payless Shoesource
07.2014 - 08.2015

Associates Degree - Accounting, Sales

Miami Dade College

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Marcos Turcios