Marcos A. Garza
San Benito,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Estimator
King George Traffic Solutions
Alvarado, TX
11.2023 - Current
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
- Presented prepared estimates by assembling and displaying numerical and descriptive information.
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Met with staff and management to coordinate business operations.
Forklift Operator
Caseem
El Paso, TX
11.2022 - 10.2023
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Communicated with supervisor and other warehouse staff to coordinate work.
Soldier
Army Reserve
McAllen, TX
06.2015 - 06.2023
- Assisted in design and setup of water treatment activities.
- Operated and maintained water treatment equipment.
- Conducted laboratory and field tests to monitor water and investigate sources of pollution.
Customer Service Representative
Maximus Health Services
Brownsville, TX
10.2021 - 10.2022
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Verified demographics and insurance information to register patients in computer system.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Equipment Operator
Sand Revolution
Odessa, TX
09.2019 - 09.2020
- Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
- Used equipment to complete jobs quickly and correctly.
- Checked equipment for defects before and after shift and submitted report indicating equipment condition.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Correctional Officer
Texas Department Of Criminal Justice
Beeville, TX
08.2018 - 06.2019
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Customer Service Representative
ACT Call Center
Harlingen, TX
07.2016 - 12.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Input information regarding fraud investigations into detailed reports for submission to clients.
Education
High School Diploma -
San Benito High School
San Benito, TX06-2015
Skills
- Team Building
- Positive Attitude
- Risk Assessments
- Buddy Care and First Aid
- Critical Thinking
- Strategic Thinking
- Equipment Maintenance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Motivated individual, who enjoys the gym
- Enjoy time with family
- Socialize
Timeline
Estimator
King George Traffic Solutions
11.2023 - Current
Forklift Operator
Caseem
11.2022 - 10.2023
Customer Service Representative
Maximus Health Services
10.2021 - 10.2022
Equipment Operator
Sand Revolution
09.2019 - 09.2020
Correctional Officer
Texas Department Of Criminal Justice
08.2018 - 06.2019
Customer Service Representative
ACT Call Center
07.2016 - 12.2017
Soldier
Army Reserve
06.2015 - 06.2023
High School Diploma -
San Benito High School
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