Marcos Isabel
The Bronx,NY
Summary
Driven professional with a robust background in field operations and workplace safety, notably at Optimum. Excelled in professional communication and problem-solving, enhancing customer satisfaction and team efficiency. Skilled in equipment installation and multitasking, significantly reducing equipment downtime through proactive maintenance. Demonstrates a strong ability to train and guide team members, fostering a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Field Technician
Optimum
06.2020 - 08.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Maintenance
Highbridge-Woodycrest Center
12.2020 - 02.2021
- Performed service and system maintenance as directed.
- Reduced equipment downtime through regular maintenance and proactive troubleshooting.
Dishwasher
The Counter
08.2019 - 12.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Busboy
Ruby Tuesday
08.2016 - 02.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Some College (No Degree) -
Bronx Community College
Bronx, NYSkills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Equipment Installation
- Problem-Solving
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Maintenance
Highbridge-Woodycrest Center
12.2020 - 02.2021
Field Technician
Optimum
06.2020 - 08.2024
Dishwasher
The Counter
08.2019 - 12.2019
Busboy
Ruby Tuesday
08.2016 - 02.2019
Some College (No Degree) -
Bronx Community College
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