MARC CRUZ
Houston,TX
Summary
Organized and adaptable educator with a knack for building positive relationships with students and staff members, looking to bring my enthusiasm for teaching to a Substitute Teacher position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
02.2025 - Current
- Licensed to operate reach truck, and forklift equipment.
- Attention to detail and adherence to safety procedures.
- Assist customers with loading large or heavy purchases into vehicles.
- Collaborate with team members to achieve department goals.
- Strong customer service, and communication skills.
- Greet customers and provide knowledgeable assistance with lumber, building supplies, tools, and hardware.
Substitute Teacher
Pasadena Independent School District
01.2023 - Current
- Maintain classroom behavior, ensure safe learning environment.
- Supervise students in the classroom.
- Adapt to different grade levels subjects, and teaching styles.
- Take attendance and keep accurate classroom records.
- Provide feedback to regular teacher on student progress.
- follow school policies, procedures, and safety protocols.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
Sales Man
JD sports
02.2024 - 02.2025
- Assist customers with orders.
- Standardizing, and restocking products.
- Maintain a clean area.
- Ensure that store goals are met.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Security Guard
CSC
01.2021 - 12.2023
- Check guest for prohibited items. Assist customers with questions and locations. Ensure safety of others. Assist managers with any help needed.
Delivery Driver
BZO
05.2021 - 02.2022
- Ensure orders are carried out properly as scheduled. Load and unload goods onto the van. Ensure that transactions are performed professionally.
Certified Nursing Assistant
Windsong
10.2018 - 02.2020
- Served with care of physically and elderly individuals.
- Transported physically challenged individual into bed.
- Supervised and report health issues to Nurse Supervise individuals to ensure safety.
- Supported needs of 20+ residents under long-term care.
Cashier
Wing Stop
02.2017 - 08.2018
- Demonstrated great communication skills by answering enquires from customers in person, and on phone. Introduced efficient handling of complaints. Learned to pay attention to details while taking customer orders. Utilized computer-based software to input orders efficiently. utilized cash register. Counted money at end of closing shift. Handled large amounts of money. Cleaned dishes, restrooms, lobby and kitchen during shift and after closing. Promoted restaurant deals and menu items. Restocked drinks or food items as needed. Fulfilled restaurant policies and procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Applied Science - Business Management
University of Houston-Downtown
Houston, TX12.2026
Associate of Applied Science - Business Accounting
Houston Community College.
Houston, TX12.2023
High School Diploma -
J. Frank Dobie High School
Houston, TX06.2018
Skills
- Leadership
- Good communication and interpersonal skills
- Human resources
- Professionalism
- Organized
- Classroom management
- Flexibility
- Time management
- Critical thinking
- Excel
Certification
- CNA - Certified Nurse Assistant
- Forklift Operator License - 03/25- current
LANGUAGES
some spanish
Intermediate
Timeline
Sales Associate
Home Depot
02.2025 - Current
Sales Man
JD sports
02.2024 - 02.2025
Substitute Teacher
Pasadena Independent School District
01.2023 - Current
Delivery Driver
BZO
05.2021 - 02.2022
Security Guard
CSC
01.2021 - 12.2023
Certified Nursing Assistant
Windsong
10.2018 - 02.2020
Cashier
Wing Stop
02.2017 - 08.2018
Associate of Applied Science - Business Management
University of Houston-Downtown
Associate of Applied Science - Business Accounting
Houston Community College.
High School Diploma -
J. Frank Dobie High School
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