Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Garcia

Albuquerque,NM

Summary

Dynamic professional with a strong work ethic and expertise in customer service, honed at Harvest Foundation. Successfully trained staff, managed inventory, and engaged customers, boosting team performance and loyalty. Proficient in POS system operation and preventative maintenance, ensuring seamless operations and compliance. Achieved a 20% increase in repeat business through personalized service.

Overview

8
8
years of professional experience

Work History

Lead Budtender/Grower

Harvest Foundation
06.2023 - 09.2025
  • Trained new staff on product knowledge and compliance adherence, enhancing overall team performance.
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste.
  • Engaged customers through personalized service, fostering loyalty and repeat business.
  • Help maintain plant health like making sure they have their nutrients and are watered properly
  • Maintained high cleaning standards by thoroughly cleaning each room.

Lead Party Host

Main Event
10.2021 - 06.2023
  • Coordinated logistics for multiple events, ensuring seamless execution from setup to breakdown.
  • Trained and mentored new staff on event hosting procedures and best practices for guest engagement.
  • Developed creative themes and activities tailored to diverse guest demographics, enhancing overall event enjoyment.
  • Implemented safety protocols during events, ensuring compliance with regulations and guest safety.
  • Resolved guest issues promptly, ensuring a positive experience and encouraging repeat business.

Lead Team Member

Einstein Bagels
09.2019 - 04.2021

-Oversaw pre-opening activities to facilitate smooth store operations.

-Ensured team members received proper training to meet standards.

-Led main station responsible for preparing food for customers.

-Managed cash drawer counts and verified register funds.

Door to Door Canvasser

Southwest Organizing Project
08.2017 - 10.2017
  • Conducted door-to-door canvassing to engage community members in local political initiatives.
  • Facilitated discussions with residents to gather insights on community concerns and priorities.
  • Distributed campaign materials effectively to enhance public understanding of key issues.
  • Documented feedback from canvassing efforts to guide future outreach strategies.

Education

High School Diploma -

Volcano Vista High School
Albuquerque, NM
06.2020

Skills

  • Strong work ethic
  • Customer service expertise
  • Staff training and development
  • POS system operation
  • Team Player
  • Quick Learner
  • Operating tools
  • Preventative maintenance

Timeline

Lead Budtender/Grower

Harvest Foundation
06.2023 - 09.2025

Lead Party Host

Main Event
10.2021 - 06.2023

Lead Team Member

Einstein Bagels
09.2019 - 04.2021

Door to Door Canvasser

Southwest Organizing Project
08.2017 - 10.2017

High School Diploma -

Volcano Vista High School
Marcus Garcia