Marcus Anglin

Responsible for providing quality service and efficient operations support for the assigned areas, internal business partners, and external customers and clients. Key responsibilities include handling routine and standard transactions according to established procedures and prescribed processes in support of merrill

• Providing a variety of functions for members including processing deposits, withdrawals, and loan payments; balance each day's transactions; answer members' questions regarding Credit Union services.

• Responding to customers with provided and approved verbiage. Handles a variety of complaints, inquiries, and praises following established criteria. Operates with discretion within defined parameters. Accurately enters customers' feedback and contact information for Owners Organization and Client.