Marcus Aston
Keizer,OR
Summary
Dynamic General Manager with a proven track record at Brix Tavern, excelling in operations management and team building. Expert in P&L management, driving profitability through strategic budget control and employee development. Cultivated strong client relationships, enhancing customer satisfaction and loyalty while fostering a positive work environment.
Overview
10
10
years of professional experience
Work History
General Manager
Brix Tavern/Urban Restaurant Group
05.2023 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
Bargarten Bavarian Social Haus/ Guten Foods
04.2015 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
General Studies
Marshal High
Bandon, OR05-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Staff training/development
- Inventory control
- Employee scheduling
- P&L management
Timeline
General Manager
Brix Tavern/Urban Restaurant Group
05.2023 - Current
Assistant Manager
Bargarten Bavarian Social Haus/ Guten Foods
04.2015 - 06.2022
General Studies
Marshal High
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