Marcus Augillard
Greenwell Springs,LA
Summary
Proven Level 3 Technician with a track record of enhancing production efficiency at Opterra Solutions through expert maintenance and innovative problem-solving. Skilled in Incident Management and known for exceptional attention to detail, I excel in fast-paced environments, significantly reducing downtime and improving equipment longevity. Demonstrates strong analytical abilities and a results-driven approach, ensuring alignment with employer-desired skills. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
Work History
Level 3 Technician
Opterra Solutions
03.2023 - 02.2024
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Drafted preventive maintenance schedule to support equipment longevity.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
Painter, Maintenance
Arkel
01.2017 - 07.2017
- Valued for being extremely detail oriented.
- Performed smoothing and finishing work on walls, trim and cabinetry.
- Performed flat glass repairs and minor structural repairs to concrete and wood decks, window trim, windows and door casings.
- Applied exterior caulking to building joints and seams.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
Foundation Specialist
Baton Rouge Foundation Repair
01.2016 - 10.2016
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Created specific finishes on poured concrete.
- Shoveled materials such as dirt, gravel, and asphalt.
- Met with engineers to plan layouts and timeframes for jobs.
- Routinely lifted and moved items weighing up to [Number] pounds.
- Mixed, spread, and patched concrete to specifications.
- Set wood and other forming materials to prepare for concrete pours.
Education
Associate of Arts - Computer Tech
Virginia College.
Baton Rouge, United States04.2015
Skills
- Incident Management
- Remote Support
- Data Recovery
- Server Management
Timeline
Level 3 Technician
Opterra Solutions
03.2023 - 02.2024
Painter, Maintenance
Arkel
01.2017 - 07.2017
Foundation Specialist
Baton Rouge Foundation Repair
01.2016 - 10.2016
Associate of Arts - Computer Tech
Virginia College.
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