Marcus Birt-Albert
The Bronx,NY
Summary
Results-driven professional with a strong work ethic and exceptional communication skills, committed to supporting organizational goals through effective teamwork. Proven ability to quickly adapt to new challenges, leveraging problem-solving skills to foster strong relationships with clients and colleagues. A proactive team member focused on driving success and achieving positive outcomes.
Overview
3
3
years of professional experience
Work History
Supply Technician, Junior
Information Sciences Consulting, Inc.
Manassas, VA
01.2024 - 12.2024
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays
- Used identification tags, stamps and electronic marking tools to mark stock items
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions
- Posted supply status and receipt information to update activity register
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking
- Verified clerical computations against physical count of stock to adjust errors in computations
- Participated in continuous improvement initiatives aimed at increasing efficiency within the supply technician role
Operations Assistant
Sephora USA
The Bronx, NY
08.2023 - 01.2024
- Managed shipping and receiving procedures for goods and materials, ensuring accuracy and compliance
- Resolved customer issues promptly and professionally, consistently achieving high satisfaction rates and minimizing escalations
- Conducted regular inventory audits to prevent stock shortages, losses, and discrepancies
- Maintained and prioritized task lists, consistently meeting deadlines and ensuring on-time completion
- Analyzed operational data to identify trends, uncovering opportunities for process improvements and cost savings
- Performed regular safety audits to ensure full compliance with safety regulations and protocols
- Implemented quality control measures to reduce errors and improve overall product quality
Store Supervisor
Gorillas
Manhattan, NY
07.2021 - 03.2023
- Supervised warehouse staff during shifts, ensuring optimal productivity and adherence to safety standards
- Managed all aspects of shipping, receiving, and distribution, ensuring efficient and accurate processing
- Utilized warehouse management software to monitor and reconcile daily inventory, maintaining accurate stock levels
- Directed and motivated a team of warehouse workers, overseeing task delegation and scheduling for peak performance
- Ensured timely and accurate completion of daily operations, including shipping and handling processes
- Identified and resolved discrepancies and inventory shortages, maintaining up-to-date records
- Operated warehouse material handling equipment effectively to move and manage inventory
- Acted as a point of contact for resolving employee concerns and facilitated open communication within the team
- Developed and implemented training programs to boost employee performance and enhance team productivity
Education
High School Diploma -
Monsignor Scanlan High School
The Bronx, NY06.2010
Skills
- Performance Tracking
- Decision Making
- Analytical skills
- Adaptability and Flexibility
- Problem-solving aptitude
- Written communication
- Multitasking
- Teamwork and collaboration
- Time management
- Data entry
- Problem-solving abilities
- Customer service
Timeline
Supply Technician, Junior
Information Sciences Consulting, Inc.
01.2024 - 12.2024
Operations Assistant
Sephora USA
08.2023 - 01.2024
Store Supervisor
Gorillas
07.2021 - 03.2023
High School Diploma -
Monsignor Scanlan High School
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