Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Burnett

Knoxville,MD

Summary

Achieved a 4.9/5 customer satisfaction rating at DoorDash by leveraging exceptional time management and customer service skills. Proven track record in teamwork and collaboration, evidenced by successful tenure at Joe's Handyman Service and as a Crew Trainer at McDonald's. Demonstrated dependability and a positive attitude in fast-paced environments. A hardworking employee who is enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
09.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Delivered goods and products to customers on time and in excellent condition.
  • Delivered packages to customer doorsteps and business offices.
  • Overall rating of 4.9/5 stars with a total of 338 deliveries, representing high customer satisfaction
  • Completed on-time deliveries by choosing the best and most efficient routes.

Assistant

Joe's Handyman Service
04.2020 - Current
  • Contributed to a positive work environment with interpersonal skills and a proactive teamwork attitude.
  • Assisted in installing plumbing, flooring, HVAC, remolding, electrical
  • Provided quality customer service while insuring customer satification

Crew Trainer

McDonald's
09.2017 - 08.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Bachelor of Science - Cybersecurity Management

York College of Pennsylvania
York, PA
05.2025

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable

Timeline

Delivery Driver

DoorDash
09.2021 - Current

Assistant

Joe's Handyman Service
04.2020 - Current

Crew Trainer

McDonald's
09.2017 - 08.2020

Bachelor of Science - Cybersecurity Management

York College of Pennsylvania
Marcus Burnett