Marcus Darden Sr.
Gulfport,MS
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
15
15
years of professional experience
Work History
General Manager
Air Chef Aviation
10.2022 - Current
- Assisted in recruiting, hiring and training of team members.
- Oversaw the operation.
- Made the schedule for all employees and monitor their clock-ins.
- Respond to emails concerning safety issues or infractions.
- Completed numerous power point training modules dealing with safety and security.
Passenger Service Supervisor
Air Chef Aviation
05.2019 - 10.2022
- Ramp agent: Transfers customers baggage from aircraft to aircraft, operates and drives motorized equipment such as belt loaders, air start units, tugs, bag carts, and lavatory carts; Works in the vicinity of and between the airport passenger terminals, hangars and airfreight facilities; Works outdoors in all types of weather conditions, Cleans and services the aircraft lavatory, Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company’s information systems.
- Supervisor Role: Checked in passengers at the ticket counter with a friendly disposition
- Used the companies information system to write emails and completing forms and paperwork connected with the flights
- Drove the jet bridge to connect with the aircraft
- Trained new hires.
- General Manager role: October 2022-Present -Oversaw the operation -Made the schedule for all the employees -Gave guidance to all employees -Interview candidates -Monitor clock-ins -Respond to emails concerning safety issues or infractions -Completed numerous power point training modules dealing with safety and security.
Lead Agent
Sun Country Airlines
06.2014 - 07.2019
- Passenger Checking in, clean the aircraft/security check, lead agent, Supervisor, Ground Security Coordinator, oversaw the operation, ramp agent, load bags on the plane/unload bags off the plane, push aircraft back for departure, completed paperwork for the flight.
Inventory Rep
RGIS
10.2013 - 12.2014
- Used 10 Key, Inventory Stores and Merchandise
Ramp Agent
Vision Airlines
08.2013 - 06.2014
- Drove and operate belt loaders
- Tow and pushback aircrafts from gates
- Service aircraft lavatories and water ports
- Clean interior of aircraft when needed
- Loaded and Unloaded bags on the aircraft
Cashier and Stocker
Winn Dixie
08.2009 - 07.2010
- Customer Service, Frozen Foods, Diary, Courtesy Clerk, Cashier, and Grocery Stocker.
Education
Bachelor’s degree - Psychology
Mississippi State University
01.2012
Associates in Arts Degree - Psychology
Meridian Community College
01.2009
Skills
- Client-focused
- Results-oriented
- Quick learner
- Computer proficient
- Microsoft Office Excel/Word/Power Point
- Proficiency in Math and Science
- Customer Service
- Heavy Lifting
- Customer Satisfaction
- Leadership
- Attention to detail
- Team Management
Organizations
Honor roll club
Timeline
General Manager
Air Chef Aviation
10.2022 - Current
Passenger Service Supervisor
Air Chef Aviation
05.2019 - 10.2022
Lead Agent
Sun Country Airlines
06.2014 - 07.2019
Inventory Rep
RGIS
10.2013 - 12.2014
Ramp Agent
Vision Airlines
08.2013 - 06.2014
Cashier and Stocker
Winn Dixie
08.2009 - 07.2010
Bachelor’s degree - Psychology
Mississippi State University
Associates in Arts Degree - Psychology
Meridian Community College