Marcus De La Rosa
Huntington Beach,CA
Summary
Experienced Assistant Golf Professional with extensive background in playing and facilitating golf. Skilled in delivering exceptional customer service, leveraging strong memory and attention to detail. Proven track record in event planning and marketing initiatives.
Overview
11
11
years of professional experience
Work History
Assistant Golf Professional
Santa Ana Country Club
Santa Ana, California
05.2015 - 12.2025
- Streamlined daily golf operations and member activities for enhanced service delivery.
- Managed inventory for pro shop merchandise, maintaining accurate stock levels.
- Supervised play pace to ensure enjoyable experiences for all golfers.
- Prepared detailed reports on revenue generated from facility activities.
- Club repair, and apparel, significantly boosting club profits.
- Collaborated with team members to optimize daily operational efficiency.
- Provided expert advice on club fitting techniques and ball selection to enhance customer satisfaction.
Outside Staff Member
Santa Ana Country Club
Santa Ana, California
05.2015 - 01.2017
- Trained new staff on operational procedures and company policies effectively.
- Assisted members with inquiries and provided exceptional customer service.
- Trained new staff on operational procedures and equipment use.
- Communicated effectively with team members to ensure smooth coordination.
- Provided support during tournaments.
- Developed relationships with regular patrons through providing excellent customer service during their visits.
- Assisted golfers with tee times, club rentals and cart reservations.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
Nike Golf Rep
Nike Golf
Southern California
11.2015 - 08.2016
- Handled demo days three to five times weekly at Southern California clubs.
- Organized tournament tee prizes for various clubs to enhance participation.
- Created engaging shopping experiences for members and guests during events.
- Served as lead sales representative for over 100 courses in Southern California.
- Tested new technology within Nike Golf product lines to ensure quality.
Education
High School Diploma -
Mater Dei High School
Santa Ana, CA05-2015
Some College (No Degree) - General Studies
Orange Coast College
Costa Mesa, CASkills
- Inventory management
- Golf operations
- Revenue reporting
- Club fitting
- Club Building
- Event organization
- Customer relationship management
- Merchandise buyer
- Sales and marketing
Accomplishments
- 2022 Callaway National Staff Champion
- Callaway Master Fitter
- Callaway National Fitters Board
- Top 100 Club Fitter
- Trackman Certified
- Mitchell Golf Club Building Certification
Timeline
Nike Golf Rep
Nike Golf
11.2015 - 08.2016
Assistant Golf Professional
Santa Ana Country Club
05.2015 - 12.2025
Outside Staff Member
Santa Ana Country Club
05.2015 - 01.2017
High School Diploma -
Mater Dei High School
Some College (No Degree) - General Studies
Orange Coast College