Marcus Duran

Offloading

• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Stored and secured packages in designated areas to prevent damage and theft.
• Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
• Maintained clean, orderly work environment free of hazards.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Assisted in receiving, stocking and distribution of merchandise.

• Collaborated with fellow guards to maintain seamless coverage during shift changes and breaks.
• Elevated overall perception of safety among staff members through consistent presence during working hours or public events held at the facility.
• Contributed to the development of emergency response plans, ensuring all team members were familiar with procedures and equipped to handle various scenarios.
• Boosted situational awareness through continuous surveillance of CCTV cameras, identifying potential threats quickly and effectively.
• Detained intruders and notified local law enforcement.
• Performed scans of incoming and outgoing vehicles, packages, and people.
• Reduced risk of theft by diligently checking identification and securing entry points.
• Improved response time to incidents by maintaining open communication lines with team members and supervisors.
• Conducted detailed incident reports, contributing to the overall improvement of security procedures.
• Prevented unauthorized access through meticulous management of visitor logs and badge issuance processes.
• Coordinated efforts with local law enforcement agencies during emergencies or critical incidents, ensuring swift responses and resolutions.
• Ensured adherence to safety protocols, conducting regular inspections of emergency equipment and exits.
• Fostered positive relationships with clients, staff, and guests by delivering professional assistance when required.
• Provided exceptional customer service to visitors, assisting with directions and addressing concerns while maintaining vigilance.
• Enhanced security by conducting thorough patrols and monitoring activities on premises.
• Reviewed CCTV footage to maintain visuals on areas across various areas of property.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked and verified photo identification prior to granting facility access.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.

• Helped customers take merchandise out of store and loaded items into vehicles.
• Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
• Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
• Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
• Handled shelf restocks and merchandised front lane areas to drive sales.
• Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved customer inquiries and complaints quickly.