Marcus Elmore
Franklin Park,IL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Sales Manager
CryoSRV LLC
10.2020 - Current
- Fielded approximately 30-50 incoming calls daily
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Retail Manager
Sam's Club
06.2011 - 10.2020
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a team of 25-40 retail associates to achieve sales targets and deliver outstanding customer experiences.
- Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
- P&L management.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
Education
Some College (No Degree) - Business Statistics
Heartland Community College
NormalSkills
- Product Forecasting
- KPI Tracking
- Market Research
- Revenue Forecasting
- Marketing Strategy
- Brand-Building Strategies
- Sales Execution
- Account Management
- Strategic Account Development
- Database Management
Timeline
Sales Manager
CryoSRV LLC
10.2020 - Current
Retail Manager
Sam's Club
06.2011 - 10.2020
Some College (No Degree) - Business Statistics
Heartland Community College