Summary
Overview
Work History
Education
Skills
Timeline
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MARCUS FAIRLEY

Las Vegas,NV

Summary

Data-driven Operations and Industrial Engineering professional with 8+ years of distribution center leadership experience driving labor optimization, process improvement, and cost reduction initiatives. Proven success improving throughput, establishing performance standards, analyzing capacity constraints, and leading cross-functional projects across high-volume DC environments. Experienced in WMS/LMS systems including Red Prairie and MATRICS. Strong ability to take initiatives from concept through implementation while influencing stakeholders at all organizational levels.

Overview

12
12
years of professional experience

Work History

Regional Shipping Manager

HD Supply
09.2022 - Current
  • Led process redesign initiatives to streamline outbound shipping operations, improving efficiency and reducing operational costs through data-driven analysis.
  • Optimized packaging and improved carrier utilization strategies to enhance shipping cost performance.
  • Conducted workflow analysis to identify bottlenecks in pick/pack and staging processes, implementing solutions that enhanced throughput and minimized delays.
  • Developed and monitored KPI dashboards to track labor productivity, service levels, and cost metrics, driving continuous improvement culture.
  • Collaborated cross-functionally to align staffing models with volume fluctuations and capacity requirements, ensuring operational efficiency.
  • Set site KPI performance records in FY2024, contributing significantly to overall regional metrics.
  • Supported site closure and relocation initiative, coordinating workflow integration and operational continuity with sister facility.

Operations Management Consultant

DeWolff, Boberg & Associates
09.2021 - 10.2022
  • Led process improvement engagements across multiple client distribution and manufacturing facilities.
  • Conducted time studies and operational assessments to identify inefficiencies and develop standardized work methods.
  • Performed cost/benefit analysis for process redesign initiatives, quantifying ROI for leadership decision-making.
  • Developed labor models and tracking systems to improve productivity and financial visibility.
  • Designed and delivered structured training programs for 150+ employees to support operational transformation initiatives.
  • Facilitated cross-functional alignment to implement standardized operating procedures and sustainable process controls.

Operations Manager

DHL Supply Chain
08.2020 - 09.2021
  • Managed daily distribution center operations with focus on throughput, labor utilization, and service metrics.
  • Utilized Red Prairie WMS and MATRICS systems to optimize flow control and operational visibility.
  • Improved internal capacity through process standardization and workflow redesign initiatives.
  • Developed quality assurance protocols to reduce process variation and improve execution consistency.
  • Managed staffing plans aligned with volume forecasts and operational requirements.

Operations Supervisor

DHL Supply Chain
09.2017 - 08.2020
  • Drove throughput performance across multiple shifts, resolving operational bottlenecks and improving labor productivity.
  • Managed inventory and quality collaboration efforts to reduce discrepancies and improve accuracy.
  • Analyzed operational performance trends and implemented process adjustments to meet service and cost objectives.
  • Leveraged Red Prairie and MATRICS WMS tools to monitor workflow and optimize task allocation.

Production Supervisor

Cintas Corporation
10.2015 - 08.2017
  • Directed 30–40 associates while optimizing workflow and resource allocation to meet daily production targets.
  • Conducted efficiency studies to improve departmental performance and reduce process waste.
  • Implemented safety and ergonomic improvements to enhance productivity and reduce risk.
  • Participated in startup of new facility, assisting in operational layout, process setup, and workforce training.

Management Trainee

Cintas Corporation
06.2014 - 10.2015
  • Completed cross-functional rotations in Sales, Production, Service, and HR.
  • Led wash alley efficiency study analyzing workflow and productivity.
  • Supported HR data conversion to corporate standards, improving reporting accuracy.
  • Graduated early from program and promoted to Production Supervisor.

Education

Bachelor of Arts - Management Science

University of South Carolina
Columbia, South Carolina, SC
05-2014

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Skills

  • LABOR STANDARDS & WORKFORCE OPTIMIZATION
  • PROCESS IMPROVEMENT & BOTTLENECK ANALYSIS
  • KPI DEVELOPMENT & DATA ANALYTICS
  • CAPACITY PLANNING & FLOW OPTIMIZATION
  • DISTRIBUTION LAYOUT & OPERATIONAL DESIGN
  • COST/BENEFIT & ROI ANALYSIS
  • MOST / WORK MEASUREMENT METHODOLOGIES (APPLIED TIME & PROCESS STUDIES)
  • WMS: RED PRAIRIE, MATRICS
  • SOP DEVELOPMENT & STANDARDIZATION
  • PROJECT MANAGEMENT & CROSS-FUNCTIONAL LEADERSHIP
  • ERGONOMIC & SAFETY PROCESS IMPROVEMENTS

Timeline

Regional Shipping Manager

HD Supply
09.2022 - Current

Operations Management Consultant

DeWolff, Boberg & Associates
09.2021 - 10.2022

Operations Manager

DHL Supply Chain
08.2020 - 09.2021

Operations Supervisor

DHL Supply Chain
09.2017 - 08.2020

Production Supervisor

Cintas Corporation
10.2015 - 08.2017

Management Trainee

Cintas Corporation
06.2014 - 10.2015

Bachelor of Arts - Management Science

University of South Carolina
MARCUS FAIRLEY