Marcus Ford
Salvation Army Adult Rehabilitation Center
Lansdale,PA
22
years of professional experience
Dynamic professional with extensive experience. Proven track record in optimizing inventory management and enhancing productivity through effective team leadership and process improvements. Skilled in conflict resolution and decision-making, consistently driving operational excellence and fostering a collaborative work environment.
Work History
Warehouse Supervisor
2 Years 7 Months- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new associates on warehouse processes and equipment usage.
- Coordinated inventory management, optimizing storage space and accessibility of materials.
- Implemented process improvements that enhanced productivity and reduced operational delays.
Forman
10 Years 3 Months- Supervised daily operations, ensuring adherence to safety standards and project timelines.
- Coordinated scheduling of subcontractors and material deliveries for efficient workflow.
- Trained and mentored team members on best practices in construction techniques and safety protocols.
- Implemented process improvements that enhanced productivity and reduced waste on job sites.
- Facilitated communication between clients and crew, addressing concerns promptly to maintain satisfaction.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Restaurant Manager
22 Years 3 Months- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in customer service excellence and operational efficiency.
- Managed inventory control processes, minimizing waste and optimizing stock levels.
- Implemented cost-saving initiatives, enhancing profitability while maintaining service quality.
- Conducted performance evaluations, providing constructive feedback to improve team dynamics.
- Enhanced guest experience through effective conflict resolution and personalized service strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
BBA - Bachelor of Business Administration
- All Major
Skills
Team Leadership: Motivating staff
coaching new hires
and cultivating a positive workplace culture.
Conflict Resolution: Mediating team disagreements and resolving stakeholder issues efficiently.
Effective Communication: Delivering clear instructions
public speaking.
Decision-Making: Making rapid
high-stakes operational choices under pressure.
Time Management: Prioritizing competing daily demands and organizing schedules.
Timeline
Warehouse Supervisor
Salvation Army Adult Rehabilitation Center
01.2024 - 08.2026Read More
Forman
Joshua Ford Home Improvements
05.2016 - 2024Read More
Restaurant Manager
Fousse Grill
05.2004 - 2016Read More
Temple University
BBA from Bachelor of Business Administration
Read More
Abington Sr. High
from All Major
Read More