Marcus Garmon

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Over seen and managed 30 plus driver's daily ensuring every route was assigned to delivery associates.

Issuing delivery vehicles as well as scanning devices to each associate . Delivering the agenda of the day of what is expected of each delivery associate before sending them out to complete routes.

Monitoring drivers while out on the road assisting drivers with any issues they may come across while ensuring safety and accurate deliveries .