Marcus Gilbert
Southaven,MS
Overview
19
19
years of professional experience
Work History
Dangerous Goods Agent
FedEx
Southaven, MS
01.2021 - Current
- Ensures the safe and legal handling, packaging, labeling, and transportation of hazardous materials.
- Adhering to national and international regulations, such as IATA and DOT standards.
- Inspecting shipments, verifying documentation, and training staff on handling procedures.
Teacher
Memphis Shelby County Schools
01.2021 - 01.2024
- Planned, organized, and implemented instructional content in a elementary/secondary education learning environment.
- Guided and encouraged students to develop and fulfill their academic potential.
- Monitored and recorded the student’s progress and behavior to better meet the student's needs.
Interim Terminal Manager
Kenan Advantage Group
01.2020 - 01.2021
- Supervised the day-to-day operations of the terminal.
- Verified and reviewed paperwork such bills of lading, assigning duties, and enforcing policies.
- Participated in morning meeting, conference calls, skype meetings, and terminal meeting.
- Promoted safe practices at the terminal through established safety programs.
- Performed yard checks to ensure the equipment was in the system correctly.
Lead Dispatcher
Kenan Advantage Group
01.2017 - 01.2020
- Served as a lead staff member to observe Dispatchers in accordance with policies and procedures.
- Handled escalated calls; takes appropriate action to calm upset customers and resolve customer complaints.
- Participated in training and coaching of dispatchers in conjunction with Training Specialist.
TA
Shelby County Schools
01.2010 - 01.2017
- Served as one-on-one with high-risk students to ensure safety.
- Monitored and recorded the student’s progress and behavior to better meet the student's needs.
Package Handler
UPS
01.2008 - 01.2010
- Loaded, unloaded, shipped, sorted, and scanned packaged.
- Used pallet jacks to move product to different locations.
Timeline
Dangerous Goods Agent
FedEx
01.2021 - Current
Teacher
Memphis Shelby County Schools
01.2021 - 01.2024
Interim Terminal Manager
Kenan Advantage Group
01.2020 - 01.2021
Lead Dispatcher
Kenan Advantage Group
01.2017 - 01.2020
TA
Shelby County Schools
01.2010 - 01.2017
Package Handler
UPS
01.2008 - 01.2010