Marcus Graham
Cabot,AR
Summary
Proven track record of excellence in fast-paced environments, demonstrated at Flyway Brewing Company where I mastered customer service and cash handling, ensuring accuracy and efficiency. Skilled in multitasking and fostering positive customer interactions, I bring a blend of strong liquor knowledge and reliability, contributing significantly to team success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender / Server
Flyway Brewing Company
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender / Barback / Server / Dishwasher / Expo
Overtime Cabot
04.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Shift Lead / Inventory Operator
Chick-fil-A
11.2023 - 02.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Barista /Barista Shift Supervisor
Starbucks
03.2018 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Science - Health Science
Pulaski Technical College
North Little Rock, AR05.2026
High School Diploma -
Lonoke High School
Lonoke, AR05.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender / Server
Flyway Brewing Company
04.2024 - Current
Shift Lead / Inventory Operator
Chick-fil-A
11.2023 - 02.2024
Bartender / Barback / Server / Dishwasher / Expo
Overtime Cabot
04.2023 - Current
Barista /Barista Shift Supervisor
Starbucks
03.2018 - 09.2023
Associate of Science - Health Science
Pulaski Technical College
High School Diploma -
Lonoke High School
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