Marcus Hembroff
Minneapolis,MN
Summary
Dynamic entrepreneur and results-driven business professional with a proven track record of success in self-employment. Built and scaled a profitable tile installation business, generating over six figures in its first year through strategic sales, strong client relationships, and effective marketing. Skilled in business development, negotiation, and subcontracting, with expertise in photography, video content creation, and web design for brand promotion. Adept at problem-solving, team leadership, and delivering high-quality craftsmanship. Seeking opportunities in sales, business relations, or subcontracting, where my entrepreneurial mindset, hands-on industry knowledge, and business expertise can drive growth and success.
Overview
15
15
years of professional experience
Work History
Owner
All Star Tile
01.2021 - Current
- Founded and scaled a tile installation business, generating over six figures in revenue within the first year.
- Led all aspects of sales, client relations, and business development, securing high-value contracts and repeat business.
- Built and maintained strong relationships with homeowners, contractors, and business partners to drive referrals and long-term growth.
- Consulted with clients to assess needs, provide tailored solutions, and close sales through persuasive communication and negotiation.
- Managed pricing, estimates, and contracts while ensuring profitability and financial efficiency.
- Developed and executed marketing strategies to increase brand visibility and customer acquisition.
- Oversaw project execution, ensuring high-quality craftsmanship, adherence to deadlines, and customer satisfaction.
- Recruited, trained, and led a team of installers and subcontractors, fostering a culture of excellence and accountability.
- Maintained a strong reputation through outstanding customer service, problem-solving, and conflict resolution skills.
Tile Installer
Bcs Tile Solutions
05.2016 - 01.2021
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
- Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
- Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
Tile Installer
Accent Tile
01.2011 - 05.2016
- Began career in tile installation, learning foundational skills in measuring, cutting, and setting tile with precision.
- Assisted senior installers with surface preparation, layout planning, and grout application to ensure high-quality finishes.
- Gained hands-on experience with various tile materials, adhesives, and tools, developing technical expertise.
Education
High School Diploma -
Prior Lake High School
Skills
- Customer relations
- Small business operations
- Verbal and written communication
- Project management
- Project estimating
- Business administration
- Negotiation
- Bidding processes
- Contract management
- Sales pitching
- B2B sales
Accomplishments
- Founded and scaled a construction business from startup to over $200K in managed contracts annually within the first year, securing all projects through self-generated leads and repeat client relationships.
- Wedi & Schluter Certified – Completed official certification courses in advanced waterproofing and tile installation systems.
- Over a decade of experience in tile installation, sales, and business management.
- Successfully managed all aspects of business operations, including sales, marketing, project management, and client relations.
- Directed and produced photography and video content for major corporate events, including a women’s empowerment event featuring four high-level executive speakers, enhancing brand visibility and client engagement.
Timeline
Owner
All Star Tile
01.2021 - Current
Tile Installer
Bcs Tile Solutions
05.2016 - 01.2021
Tile Installer
Accent Tile
01.2011 - 05.2016
High School Diploma -
Prior Lake High School