Marcus Jackson
Dynamic operations manager with a proven track record at Louisiana's Best & Company, excelling in customer relations and business analysis. Enhanced service delivery and optimized inventory management, ensuring a clean and efficient environment. Skilled in marketing strategies, I effectively led teams to exceed customer expectations and improve operational efficiency. Experiences with forklift operations, heavy machinery in a warehouse setting, and heavy lifting. Earned an Associate of Applied Science in Technical Studies with a concentration in Heating, Ventilation, and Air Conditioning (HVAC). Completed hands-on training in the installation, maintenance, and repair of residential and commercial HVAC systems. Developed skills in diagnosing and troubleshooting electrical, mechanical, and refrigeration problems. Gained experience reading blueprints, wiring diagrams, and technical schematics. Performed preventive maintenance and safety inspections on heating and cooling equipment. Demonstrated knowledge of HVAC safety standards, regulations, and industry best practices. Successfully completed laboratory projects involving HVAC installation and system testing. Worked effectively in team environments. Maintained strong attention to detail.
Work History
Manager/Owner
7 Years 2 Months- Managed and directed company operations.
- Managed inventory replenishment.
- Prepared meals.
- Kept environment clean and orderly.
- Optimized service delivery to meet customer expectations.
Stocker
1 Year- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Stocker
1 Year 4 Months- Maintained effective team member communication.
- Transported merchandise pallets to move in warehouse.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Associate of Science - Technical Studies
Certificate - CDL
Associate of Science
Skills
Certification
- CDL
- Chauffeurs
- EPA Section 608 Certification
- HVAC Excellence Certification