Marcus Jiles
East Hartford,CT
Summary
Results-driven Courier with 5+ years of experience in high-volume package and document delivery. Proven ability to meet tight deadlines, optimize routes, and maintain accuracy and safety standards. Skilled in GPS navigation, scanning systems, load organization, and delivering exceptional customer service in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Courier (Indepent Contractor)
Priority Express Courier Service
Windsor, CT
09.2024 - Current
- Deliver packages and time-sensitive documents across multiple routes, consistently meeting strict deadlines with accuracy and efficiency.
- Collaborate with dispatch to plan and adjust routes in real time, maximizing productivity and on-time performance.
- Provide professional, customer-focused service, promptly resolving delivery concerns while representing the company positively.
- Maintain accurate delivery records, including digital scans, recipient signatures, and time logs to ensure accountability and traceability.
Courier (Independent Contractor)
Lasership
East Hartford, CT
07.2023 - 01.2024
- Delivered packages and documents to various locations in a timely manner, ensuring efficient and accurate distribution.
- Coordinated with dispatchers to plan routes and optimize delivery schedules for maximum productivity.
- Interacted professionally with customers to provide exceptional service and address any delivery-related issues or concerns.
- Maintained detailed records of deliveries, including recipient signatures and delivery times, to ensure accountability and traceability.
Courier (Indepent Contractor)
Avant
Hartford, CT
03.2021 - 03.2023
- Delivered packages and documents to various locations in a timely manner, ensuring efficient and accurate distribution.
- Coordinated with dispatchers to plan routes and optimize delivery schedules for maximum productivity.
- Interacted professionally with customers to provide exceptional service and address any delivery-related issues or concerns.
- Maintained detailed records of deliveries, including recipient signatures and delivery times, to ensure accountability and traceability.
Courier (Independent Contractor)
Wayfair
East Granby, CT
01.2019 - 02.2020
- Delivered furniture and home goods to multiple locations, ensuring timely, accurate, and damage-free service.
- Managed a high daily delivery volume by prioritizing stops and optimizing routes to maintain maximum efficiency and on-time performance.
- Built strong client relationships through clear communication and professional service, resulting in consistent positive feedback and repeat business.
Skills
- Exceptional time management with a proven ability to meet strict delivery deadlines
- Strong attention to detail ensuring accurate, error-free deliveries
- Highly reliable and consistently punctual with a strong work ethic
- Efficient route planning to maximize productivity and reduce delivery times
- Clear and professional communication with customers, dispatch, and team members
Certification
Bloodborne Pathogens Certification, HIPPA Certification
Timeline
Courier (Indepent Contractor)
Priority Express Courier Service
09.2024 - Current
Courier (Independent Contractor)
Lasership
07.2023 - 01.2024
Courier (Indepent Contractor)
Avant
03.2021 - 03.2023
Courier (Independent Contractor)
Wayfair
01.2019 - 02.2020