Marcus Khokhar

Actively connecting and communicating with customers and satisfying required tasks while giving customers the experience they are looking for. Efficiently going through tasks to keep store running, cash checks, sales and store upkeep. Stocked and helped train coworkers with new things. Fast learner with great engaghement

• Executed cashier duties, managed cash handling, and ensured accurate sales transactions.

• Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
• Adhered to health department regulations regarding food handling procedures.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Resolved customer complaints in a professional manner.
• Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
• Served food quickly for positive guest experiences.
• Interacted pleasantly with guests to deliver quality customer service.
• Packed fast food products in approved containers, cups and bags.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Educated customers on menu items, product ingredients and nutritional values.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Restocked kitchen supplies including food products and utensils.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Assisted in the preparation of food items such as bowls, burritos and quesadillas.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Followed company security procedures for handling large sums of money.
• Performed other duties as assigned by management.
• Answered customer questions and provided store information.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures and customer services.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Learned roles of other departments to provide coverage and keep store operational.
• Welcomed customers, offering assistance to help find store items.