Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Langkilde

Tacoma,WA

Summary

Proactive network technician with expertise in optimizing network performance and troubleshooting issues. Demonstrated ability to collaborate effectively with team members to implement infrastructure improvements and maintain high operational standards.

Overview

8
8
years of professional experience

Work History

Network Technician

Direct Communications
Eagle Mountain, Utah
08.2023 - 03.2025
  • Installed and configured network devices for optimal performance and security.
  • Assisted in troubleshooting hardware and software problems to maintain operations.
  • Collaborated with team members to implement network infrastructure improvements.
  • Conducted routine maintenance on network equipment to ensure reliability.
  • Set up and installed network cabling infrastructure.
  • Handled equipment repairs and related trouble reporting.
  • Collaborated with IT teams when necessary to ensure proper implementation of projects.
  • Resolved routing, wireless and other network-related issues.

Legal Administrative Specialist

United States Marine Corps
Camp Pendleton South, California
01.2021 - 06.2023
  • Managed administrative functions for a legal office focused on high-volume military justice cases.
  • Developed and implemented an electronic case management system to enhance file tracking.
  • Ensured adherence to the Uniform Code of Military Justice (UCMJ) during all case management processes.
  • Established standardized procedures for organizing case files to maintain UCMJ compliance.
  • Conducted training sessions with commanders to promote familiarity with the new system and UCMJ compliance.
  • Enhanced overall efficiency of legal office, resulting in reduced errors in administrative tasks related to military justice.

Administrative Specialist

United States Marine Corps
Camp Pendleton South, California
01.2021 - 06.2023
  • Managed administrative functions for Battalion of 1,200+ personnel in combat environment.
  • Implemented tracking system for personnel leave requests, enhancing compliance and efficiency.
  • Conducted training sessions to ensure system familiarity and adherence to regulations.
  • Boosted team efficiency, contributing to increased mission success rates.
  • Assisted in preparation of reports and presentations for leadership meetings.
  • Trained new staff on administrative processes and office protocols.
  • Coordinated scheduling and travel arrangements for military personnel.

IT Technician

KVZK Television
Pago Pago, American Samoa
01.2019 - 08.2020
  • Utilized diagnostic tools to identify hardware failures and replace non-functional components.
  • Recommended hardware and software purchases for upgrades and replacements.
  • Executed technology implementation projects, minimizing downtimes and business disruptions.
  • Assessed system performance, suggesting modifications to reduce lag and enhance speed.
  • Introduced NewTek TriCaster 8000 as advanced video switcher for improved production.
  • Designed AirFiber network to establish LAN for KVZK's video over IP transmission.
  • Recommended playlist solution for 24/7 broadcast.

Technical Support Specialist

American Samoa Telecommunications
Pago Pago , American Samoa
01.2017 - 12.2018
  • Delivered technical support to customers by troubleshooting internet connectivity issues.
  • Assisted customers with router configurations and network setups for optimal performance.
  • Conducted remote sessions to diagnose and resolve various technical problems.
  • Collaborated with network operations team to identify and address connectivity challenges.

Education

High School Diploma -

Fa'asao Marist High School
Pago Pago
06-2019

Skills

  • Network troubleshooting
  • Hardware configuration
  • Network cabling
  • System maintenance
  • Routing protocols
  • Problem solving

Timeline

Network Technician

Direct Communications
08.2023 - 03.2025

Legal Administrative Specialist

United States Marine Corps
01.2021 - 06.2023

Administrative Specialist

United States Marine Corps
01.2021 - 06.2023

IT Technician

KVZK Television
01.2019 - 08.2020

Technical Support Specialist

American Samoa Telecommunications
01.2017 - 12.2018

High School Diploma -

Fa'asao Marist High School
Marcus Langkilde